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Bill Utter Ford - Service Center

Denton, TX

4.9
2,545 Reviews
Call Service Center (800) 611-4415

2,545 Reviews of Bill Utter Ford - Service Center

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April 18, 2024

Great place and service with good people. Enjoy business with them go Bill Utter Ford More

by trmac4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh repair my truck at my house great and fast
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Helpful
April 15, 2024

The staff very friendly professional and matched prices. I will be returning to have my vehicle worked on More

by bbyers723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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Apr 16, 2024 -

Bill Utter Ford responded

We're glad to know our team at Bill Utter Ford provided you with friendly and professional service! We appreciate your trust in us for future vehicle services. Safe travels!

Helpful
April 14, 2024

They are trying to do the best to make the customer happy Great job as Always More

by Wadmasry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Bill Utter Ford responded

Thank you for choosing Bill Utter Ford, we appreciate your positive feedback and are here for any of your future needs!

Helpful
April 13, 2024

Great service and excellent services. I will return for the service. Thanks again for excellent customer service More

by Bolin657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Bill Utter Ford responded

We're delighted to know you had a great experience with our service at Bill Utter Ford! We appreciate your kind words and are here for any of your future needs!

Apr 15, 2024 -

Bolin657 responded

Excellent Service

Helpful
April 11, 2024

Fast service! I was expecting a 4-5 day turn around but got my Navigator back in half that time! More

by brad.usmc94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Bill Utter Ford responded

Brad, thank you for sharing your stellar experience with Bill Utter Ford! Have a great day!

Helpful
April 11, 2024

Great service, quick repair, Danny has excellent customer service and I will be returning again More

by bgossett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Bill Utter Ford responded

We are so glad Danny and the Bill Utter Ford team delivered five-star service! See you next time!

Helpful
April 10, 2024

Justin my service advisor did a great job getting me taken care of! They all were very friendly More

by Kevin Farmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Apr 10, 2024 -

Bill Utter Ford responded

Kevin, thank you for leaving Bill Utter Ford a five-star review! We are happy to hear that Justin delivered excellent service.

Helpful
April 09, 2024

They did a great job of not only getting my truck in for service in a reasonable time for an unforeseen issue, but completed the repair quickly and kept me well informed every step of the way. Thanks Joe More

by Randomname
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor, Joe
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Apr 10, 2024 -

Bill Utter Ford responded

We're glad to know that Joe and our team at Bill Utter Ford were able to provide you with efficient and communicative service for your truck. Thanks for the shout-out, we'll be sure to pass it along!

Helpful
April 09, 2024

Got right in and was taken care of in a timely fashion. Was advised of progress all throughout visit. More

by vfredgrindle55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2024 -

Bill Utter Ford responded

We're glad to know you had a timely and well-informed service experience at Bill Utter Ford. We appreciate your feedback, thank you!

Helpful
April 09, 2024

They were awesome just oil change but to ou for watch TV and everyone was awesome More

by Carl.gunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kason Edwards
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Apr 09, 2024 -

Bill Utter Ford responded

We are grateful to have earned your business, Carl. Thanks for taking the time to leave us a review! - The Bill Utter Ford Team

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