Blasius Federal Road
Brookfield, CT
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Buying a vehicle remotely from Blasius Federal Road recently went very smoothly mainly because of the professionalism of David P.. He was responsive to my questions from the first day that I contacted recently went very smoothly mainly because of the professionalism of David P.. He was responsive to my questions from the first day that I contacted the dealership. He sent me a 360-degrees video of the exterior of the vehicle and I did further research online from Car-fax, Car Gurus etc. After we negotiated the price (same as advertised), I noticed that the 7-ins Command tablet in the rear seat was missing. Because the dealership wasn't wiling to replace this item, I paused the negotiation. After I found out that I could purchase the missing tablet online, I went back to David and he instantly picked up our discussions from that point. Within 96 hours, I sent a deposit and the vehicle was delivered to me in 72 hours by Mohamed from 4 hours away. David made the whole purchase process painless and enjoyable. He was courteous, professional and honest throughout the process. I will not hesitate to buy a vehicle from this dealership in the future, especially because of David P.. More
My partner Ronnie Collins and I (Karen Murray) had a great experience in purchasing our vehicle yesterday from Blasius Federal Road. Sales Representative, Eric Boehm was very personable, professional an great experience in purchasing our vehicle yesterday from Blasius Federal Road. Sales Representative, Eric Boehm was very personable, professional and informative with our test drive and ensuring we had all the information necessary for the financing. Drew Durant, theFinance Manager went above and beyond to trade-in my existing vehicle. Vinny and Tony from financing assisted us with the application and made the process for pick up go smoothly. When we picked up the vehicle and Eric was busy with another customer, Sales Representative Chris McDonough was a very personable team player and most graciously stepped in to help so we didn’t have to wait. Overall, we had a wonderful sales experience with top notch staff and teamwork that provided service with a smile. We really appreciate all your outstanding assistance!!! More
So far they’ve been very responsive & attentive. I’ve only inquired about a car at this point so gave them a 4, as I’m waiting to see how the rest of the process goes if I decide to buy that car. I’ve only inquired about a car at this point so gave them a 4, as I’m waiting to see how the rest of the process goes if I decide to buy that car. More
Extraordinary service. They stayed late on a Saturday to complete the transaction. From sales to finance to delivery all involved were terrific They stayed late on a Saturday to complete the transaction. From sales to finance to delivery all involved were terrific More
Worst car buying experience of my life. The salesman was idle, could not be bothered to find the answers to any questions, in fact he knew nothing about the car he was trying to sell me, (A The salesman was idle, could not be bothered to find the answers to any questions, in fact he knew nothing about the car he was trying to sell me, (Apple Play? Not sure). Kept multi-tasking with other customers, increasing stress and wasting a lot of time. Then he got rude when I asked him to explain the financing to me and hung up on the phone. I reached out to senior management who could not be bothered to respond. I will never buy another car from this dealership. More
Looked up a vehicle that I was interested in and boom! Now it's mine!😁. Thanx to Celine F (Sales Floor Manager) for all the help and guidance. She was very professional, funny, kind and knowledgeable! If Now it's mine!😁. Thanx to Celine F (Sales Floor Manager) for all the help and guidance. She was very professional, funny, kind and knowledgeable! If you need a car, truck, van whatever you need go there. Great staff and chill place. More