michellewebblee 3/5/2013 9:34:06 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Nicole ClarkeMike MarshOwen Scales Customer Service: 5 Quality of Work: N/A Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Porsche of Plano: I was referred to this dealership by a prior satisfied customer, and the recommendation certainly exceeded my expectations. From the initial meeting to the follow-through and follow-up, I have been very impressed. From the General Manager, Mike Marsh, who welcomed me ... to Sales Specialist, Owen Scales, who worked very hard to find a vehicle for immediate delivery ... to Nicole Clarke, who handled the closing paperwork, everything was handled with the utmost professionalism and caring. I was particularly pleased with the delivery process itself. Owen spent a great deal of time with me going through all the features of the wonderful car and he made sure the car was prepped to his satisfaction (windows gleaming, etc). I felt the trade-in value given to me for my old car was fair ... and providing the new car with a full tank of gas was a very nice touch!I will continue to use this dealership for all my maintenance ... and I will certainly relate the positive experience I had to my friends.Michelle Lee Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Porsche of PlanoAdded: 3/5/2013 10:24:57 AMMichelle, congratulations on your new Porsche and thank you for sharing your Boardwalk Porsche experience on DealerRater. Please let Owen Scales, Nicole Clarke and Mike Marsh know anytime that we can be of further service to you. We appreciate your business and recommendation.
rwondoloski 3/1/2013 9:53:19 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Owen Scales Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Porsche of Plano: Owen provided a very positive experience for me and my family. I am a first time Porsche owner, and the experience I have had at Boardwalk, due in large part to Owen, has made me an advocate for the dealership as well as the vehicle. I purchased a new 911 after discussing and driving multiple cars with Owen. The pre-buy experience was low pressure, and filled with information. Owen was aware of the vehicle differences, as well as the options available in the 911 once I decided on that vehicle. Owen has taken time with me not only before the purchase, but also after the purchase to educate me on opportunities available as an owner, which includes the PCA and the many events that are available to owners. I will continue to recommend Owen and Boardwalk Porsche to my friends. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Porsche of PlanoAdded: 3/1/2013 10:49:32 AMCongratulations on your new Porsche 911. What an incredible car! Thank you for sharing your Boardwalk Porsche experience on DealerRater. Please let Owen Scales know anytime that we can be of further service to you. We appreciate your business and recommendation.
mt2thdok 2/25/2013 7:03:05 PM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: David LoderRoger Reynolds Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Porsche of Plano: This was by far the best "buying experience" I have ever had with any dealership. I must say to start that I did NOT buy a high value, high dollar car; but I was treated like I had! The entire staff was a pleasure. I would like to single out my sales rep, David Loder. He was exceptionally helpful and removed a great deal of the anxiousness of purchasing a vehicle from a distance. Not to mention he put up with a lot of emails, messages and phone calls without losing his "cool" when he probably should have! I am afraid to admit I was a "high maintenance" buyer! When I arrived at Boardwalk Porsche, the vehicle was exactly as he had described and exceeded all expectations. I have dreamed of owning a Porsche since I heard the phrase; "Porsche, there is NO substitute". I have gone to many dealerships to look and look and look....never dreaming I would someday "buy". Well, David and the staff at Boardwalk made it an experience to remember. While this may be my first Porsche, it won't be the last. If any way was possible, I'll purchase from Boardwalk Porsche. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Porsche of PlanoAdded: 2/25/2013 7:14:49 PMCongratulations on your first Porsche and thank you for sharing your Boardwalk Porsche experience on DealerRater. Please let David Loder and Roger Reynolds know anytime that we can be of further service to you. We appreciate your business and recommendation. Have a great evening and enjoy your new Porsche.
galems1 2/25/2013 11:50:47 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Suzanne AndriesOwen FordColin KurthTim ShafferChris Williamson Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Porsche of Plano: Chris & Colin made buying our new 911 CS so easy! in fact, it was the fastest buying experience that I have ever had. Not only was the deal an excellent one, but they were patient and proactive about suggesting we drive multiple cars before making our decision. With a good trade-in value offer on my older Cayman S, it was a deal we could not pass up. Suzanne pulled everything together quickly and accurately. After the sale (as been my experience with Service), Tim Shaffer is an excellent service advisor, and takes great pride in ensuring things are done to my satisfaction. This is why I will continue to frequent Boardwalk Porsche, as I have been doing since 2008! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Porsche of PlanoAdded: 2/25/2013 12:30:56 PMCongratulations on your new Porsche 911 CS and thank you for sharing your Boardwalk Porsche experience on DealerRater. Please let Chris Williamson, Colin Kurth, Owen For, Suzanne Andries and Tim Shaffer know anytime that we can be of further service to you. We appreciate you and look forward to serving you in the years to come. Enjoy your new 911 CS and have a great week.
ajrollo 2/21/2013 3:47:37 PM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Owen Scales Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Porsche of Plano: Owen Scales went out of his way to make my purchase of a Certified Pre-Owned 2010 Panamera 4S a great experience. I made my purchase from out of state, sight unseen, and one can only imagine the complexities involved with understanding the details of the vehicle and the coordination needed to finance and ultimately purchase this vehicle from out of state. Owen did a fantastic job of accurately representing the car and there were no surprises when I arrived to pick up the car in person. Owen was very knowledgeable about the vehicle and gave me an excellent walk-through at the time of delivery. Owen was also a professional when it came to leading me through the sales process. He went out of his way to make the entire process very easy and hassle free. Owen provided a “rush-free” experience at the dealership and at no point did I feel rushed or hurried during my time picking up the car. I am already setting my sights on my next Porsche and will definitely return to Owen and Boardwalk when it is time. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Porsche of PlanoAdded: 2/21/2013 3:51:28 PMThank you for sharing your Boardwalk Porsche experience on DealerRater and congrats on your Panamera 4S. Please let Owen Scales know anytime that we can be of further service to you. We appreciate your business and recommendation.
pattyhee 2/13/2013 12:03:42 PM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Chris Williamson Customer Service: 5 Quality of Work: N/A Friendliness: 5 Overall Experience: 5 Pricing: 4 Overall Score: 4.8 My Review Of Porsche of Plano: It was a very easy and pleasant experience. The price listed on the used car i bought was very aggressive, there was no need to negotiate, nor was there a willingness to. I knew what i wanted, they had the car, was showed the car fax, and i bought it. This was a hassle free experience. I was in and out in 2 hours (could have been faster, but the finance manager had two other customers ahead of me), my sales rep was extremely courteous and was not at all the stereotypical pushy car salesman. Other sales people in the showroom were also very cordial and personable. It is what a car purchasing experience should be, they are all pro's. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Porsche of PlanoAdded: 2/13/2013 12:10:47 PMPatty, thank you for sharing your Boardwalk Porsche experience on DealerRater. Please let Chris Williamson know anytime that we can be of further service to you. We appreciate your business and recommendation. Have a great afternoon.
mtsdfw7468 2/8/2013 7:12:20 PM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Nicole ClarkeColin Kurth Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Porsche of Plano: I'd spent several months searching - and waiting - for the perfect used Porsche 911 to become available in the Dallas Ft Worth area. I found it at Boardwalk Porsche. Unfortunately, my first opportunity to visit the dealership and check out the car came at the end of a long day riding our horses; when I walked in the door, I was unshaven, unkempt, unwashed - not the best condition to make a good first impression. I can think of several upscale car dealerships where someone looking like me would be ignored by the sales staff. Not Boardwalk. Colin Kurth wasted no time greeting me, then patiently answered all my questions, showed me the car, and provided me with plenty of information to take home. In short, he was a consumate professional in a situation where not everyone in his position would be, and managed to do this with no certainty that I was a serious buyer and no reason to believe that I would ever return to the dealership. Happily for all concerned, I was back the next morning - cleaned up - and with checkbook in-hand. Mr Kurth, and everyone else on the staff at Boardwalk, have my gratitude for a great purchase experience. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Porsche of PlanoAdded: 2/10/2013 6:35:50 PMCongratulations on your new Porsche 911 and thank you for sharing your Boardwalk Porsche experience on DealerRater. Please let Colin Kurth and Nicole Clarke know anytime that we can be of further service to you. Have a great week. Enjoy your horses and your new Porsche.
shejny 2/8/2013 11:51:28 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Suzanne Andries Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Porsche of Plano: I'd been to several dealerships throughout the day and had seen bad customer service. Then I met Adrian Jacobs at Boardwalk. Everyone was throroughly professional and took care of us. The cars sell themselves, but Boardwalk's customer service was excellent. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Porsche of PlanoAdded: 2/10/2013 6:32:02 PMThank you for sharing your Boardwalk Porsche experience on DealerRater. Please let Adrian Jacobs and Suzanne Andries know anytime that we can be of further service to you. We appreciate your business and enjoy your new Porsche. Have a great week.
AbaP 2/6/2013 12:36:13 PM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Suzanne AndriesMark LaurenziMike Marsh Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Porsche of Plano: I recently purchased a used vehicle from Mark Laurenzi and would recomend him to anyone. The entire process was great and they never wasted any of my time, in fact they were very concious of my time constraints and Mark made sure the car buying experience went smooth even with my multiple trips. The actual purchasing experience with Suzanne was great, smooth and easy. The entire staff was great and made me feel comfortable and relaxed the entire time. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Porsche of PlanoAdded: 2/7/2013 4:57:10 PMThank you for sharing your recent Boardwalk Porsche purchase experience on DealerRater. Please let Mark Laurenzi, Suzanne Andries and Mike Marsh know anytime that we may be of further service to you. We appreciate your business and recommendation. Have a great evening.
rpc139 2/4/2013 9:11:20 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Chris Williamson Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 4 Overall Score: 4.8 My Review Of Porsche of Plano: Great dealership with large inventory. Very transparent in the negotiation process. Delivered exactly as promised. Would be happy to do buy another car from them in the future. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Porsche of PlanoAdded: 2/4/2013 9:27:18 PMThank you for sharing your Boardwalk Porsche experience on DealerRater. Please let Chris Williamson know anytime that we can be of further service to you. We appreciate your business and recommendation. Have a great evening.