Bob Beaty Ford

Manufacturer: Ford
Bob Beaty Ford
2440 1st St
Simi Valley, California 93065
805-583-0333

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Twenty-Four Month Rating: 2.2/5

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Mike J
11/30/2006 9:26:48 PM

Reason for Visit: Service

I recommend this dealer: No

My Review of Bob Beaty Ford:
I took my truck for an Oil Change and tire rotation. I was told by Mike to wait as this can be done within an hour. After 2 hours I was told it will take another 30 minutes. I left. Came back after an hour. The service was not yet done. I left...again. Finally I got a call at 3;15 PM. By the time I got picked up and the truck was brought to the front office it was almost 4 PM. This job took approximately 5.5 hours and your service man was rude rather than being appologetic for lying to me twice. I sincerely doubt if they even did the tire rotation. Will I buy a car from this dealership? I guess not. Will I be back for service? Not if I can help it but then again the next nearest dealer is about 10 miles. I'll try to avoid this dealership. Mike.

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