Deceptive practices at best. If I could give them a negative star I would. I received a letter stating that I qualified for special financing due to my recent filing of bankruptcy. I called and spoke with Zamira and explained to her that my husband had passed away and I was needing to file bankruptcy due to high medical bills. She mentioned that the program that I qualifed for was put in place to help people in my exact position. I explained that I did not have money to put down, and that my bankruptcy had not been confirmed nor had it been discharged. She said that was fine and the financing was in place and all I needed to do was come in and finalize the paperwork. I was a little uneasy and phoned to talk to Jennifer the supposed finance manager who said that the information Zamira gave me was accurate and that they would more than likely be able to secure a lower finance rate. So I drove the 3.5 hours to Decatur only to be told by Shawn (I think he was my salesman, not sure though) that my financing HAD NOT BEEN SECURED and the bank needed my bankruptcy to be confirmed before they could help me. I remember several phone calls to Zamira asking her that exact question. When I told Shawn of my conversations with Zamira and Jennifer he looked at me as if I was stupid. Needless to say I said good bye and drove the 3.5 hours back home. I would not return to Bob Brady if they offered me a free car. They put you at a table and speak about your personal information so that everyone near you can hear. I had to ask them several times to please not talk so loud that it wasn't anyone elses business why I filed bankruptcy and that I didn't need it advertised. I do not like the word liar, but it sure fits here. Both Jennifer and Zamira should be ashamed of themselves. They lied for whatever reason and didn't seem to care about the inconvenience they caused me. I would not recommend this place to anyone at anytime. Funny, I was told by another dealership that HAS approved me that they are scam artists....I didn't want to believe him. Figured it was "just business talk". He hit the nail on the head and told me exactly what they would do. I should have listened. And just for the record, I am not a person who charges and charges and charges without the ability to pay back. I am a widow who lost everything when my husband died and I have been preyed upon by a total unscrupulous group of people. Ms. Sanders.
I Recommend This Dealer:
Zamira, Jackie, Jennifer and Shawn
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