Bob Caldwell Chrysler

Reason for Visit: Service

I recommend this dealer: Yes

My Review of Bob Caldwell Chrysler:
I bought my jeep wrnagler from this dealer back in January and the people there were extremely attentive and knowledgable. I have been taking my jeep in for service since then and always receive the best service. Joe has helped me almost everytime I have been in and very friendly and courteous. They take the time to look at my car and the history to let me know what service it may be due for. They are fast, accurate and I never wait too long for my car. I live about 50 miles from the dealership but would never take my car anywhere else. An excellent team and I cannot say enough great things about them.
Thank you!

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

My Review of Bob Caldwell Chrysler:
This dealership has the best service out of the dealerships i've looked at to choose my car. Ted Gallant and Karin Fitzgerald did a wonderful job helping me choose what car to purchase and made it very stress relieving. They were both very respectable about the details we were looking for and very helpful. I always love going to a dealership where they actually care about your wants and needs. Also, Justin Harmon was a great salesman, he gave me a lot of advice on choosing the Dodge Avenger I purchased about a year ago. Also, i've taken in my car to the body shop over 3 times, and each time everyone helping me was very caring. They made sure they were on time and explained the problem with detail. Even the woman who checked me out was a very polite person. They have given me wonderful deals and I truly do recommend you to go to Bob Caldwell for your new car, it is well worth it!!!!!!

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Reason for Visit: Service

I recommend this dealer: Yes

My Review of Bob Caldwell Chrysler:
It's always an insecure feeling being a woman and having to deal with car people, especially the service department. Not at Caldwell. They were on time with my appointment, called me and updated me as to progress, price AND options, never talked "down" to me and just made me feel safe, secure and taken care of in every way.

I have found in dealing with Caldwell that the above is the rule and not the exception.

Kudos and thanks.

Sue

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Reason for Visit: Service

I recommend this dealer: Yes

My Review of Bob Caldwell Chrysler:
I had my vehicle serviced at Bob Caldwell in December of '08. I was extremely pleased by the welcoming atmosphere and helpful staff. I was able to get in and out without being hassled to purchase any unnecessary maintenance unlike other service shops that I have been. They were able to answer all of my questions even though my car is a Honda. I will definitely continue to have my car serviced at Bob Caldwell because I feel that I can trust them to take care of my needs without trying to take advantage of me.

Thanks,

Ashley

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

My Review of Bob Caldwell Chrysler:
I purchased a 2005 Chrysler PT Cruiser used in 2006 from Joe. They gave me a fair price for my trade and gave me the deal I wanted based on my pre-approval. After about a month, my car was leaking oil. I took it in for service. They provided me a rental car and kept the car for about three days. They said the crank seal was broken, so they replaced it. I noticed over the weekend that the car was still leaking oil, so I took it back again (very frustrated). I had put a white poster underneath the car to show them that I wasn't crazy. The service guy thanked me, because it showed him that there were metal shavings in the oil. The car needed a new motor, because the crank shaft was bent. They gave me another rental car, and kept the car for a little over two weeks (they told me it would be a while, since they had to order the motor from Chrysler). They fixed the car, and didn't charge me one penny. About a year later, I had ANOTHER issue with my car, and I took it again for service. The service manager came in to tell me that the issue was a very simple fix, and they were taking care of it that day for me. They never argued with me, they never gave me a hard time. They simply fixed the problem and made sure I was happy. They told me that I could take my car to any Chrysler dealership for service, but because of the service I got there, I will not go anywhere else. By the way, I've had no problems with my car since 2007, so whatever was wrong, they fixed it the right way!

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Reason for Visit: Service

I recommend this dealer: No

My Review of Bob Caldwell Chrysler:
my family has been coming to Bob Caldwell since I was a child, I use to drive a pontiac, and have been converter over since I have been to caldwell service with my father. I traded in the Trans Am and bought two Jeeps, one for my wife and one for myself. Nothing but the best has come from Bob Caldwell.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Bob Caldwell Chrysler:
My experience with this dealer happened several years ago and the best way to get the story is to visit this URL.<br><br>http://www.geocities.com/bobcaldwellchrysler/index.html

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Reason for Visit: Service

I recommend this dealer: No

My Review of Bob Caldwell Chrysler:
DO NOT trust their service department! I took my car to them for a repair that was covered under the warranty, and they still tried to tack on labor/diagnostic charges which were above and beyond what the warranty would cover. Basically, they weren't satisfied with the amount of money they would get from the job since it was warranty work, so they tried to charge me for twice the amount of time they were paid for. Undoubtedly, this is not the only way they try to cheat those who make the mistake of trusting them to have some sense of pride or integrity about their work. THEY ONLY WANT YOUR MONEY! whether they deserve it or not. If anyone knows of a dealership who cares about offering quaility service in the Columbus, Oh area, please let me know!

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