Bob Dance Automotive

Reason for Visit: Sales

I recommend this dealer: No

My Review of Bob Dance Automotive:
Our Sales Rep harped on his survey (and our review of his performance) so much that I wish I could simply do an awful survey. However, I plan on being totally honest when I get the survey and telling the people that our experience was/IS awful but our sales rep was just your typical salesman... He was pushy, acted like he was our best friend, and changed his story on several issues many times.

Last night, two days after our "purchase," he left us a voicemail that we need to return to the store and sign different loan documents-even though we completed all paperwork on our initial visit! Shady? I should say so! I have a feeling we may end up returning this vehicle-if they plan on increasing our rate (which is really the only reason to have us return and sign paperwork).

When we were leaving the night of the sale I asked why our gas tank was about 1/16th full-he responded that he didn't have a gas card. I couldn't believe we were being sent home after a $26,000 purchase with basically no gasoline in the tank!

The night we purchased the vehicle, we were looking it over and something very similar to scratches were all over it-upon closer inspection we noticed that it was simply a terrible

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Reason for Visit: Service

I recommend this dealer: No

My Review of Bob Dance Automotive:
Took my Elantra here when I first moved to Florida, that was a huge mistake. Just needed an oil change and the tires rotated and it took them three hours while they made me wait in their terrible waiting room! They don't care about people with Hyundais since they are mostly a Dodge dealership. Next time I needed the oil changed and tires rotated I took the car to Bill Bryan and they only took 30 minutes including washing the car which Bob Dance didn't do!

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