I purchased a 2004 Buick LaSabre (27,000 miles) from these folk and will never purchase from them again. The salesman was cordial but had definitely perfected the craft of the con. Although he returned all of my calls, and quickly too, while we were going through the sales process; as soon as I drove off the lot; no one had the courtesy to ever respond to any of my calls again. The salesman promised he'd provide me with mud flaps, storage net for trunk, additional missing pieces for the front arm-rest and I don't remember what else. Never received any of these items. A week after I purchased the car; I began having repetitive problems with the tires, the brakes were questionable and I had some concerns about electrical issues. I made numerous calls to this location, left messages, and then wrote letters, finally e-mailed letters, and eventually even faxed letters. I figured one of these lines of communication would finally prompt my salesman, his supervisor, the general manager or anyone at this location to contact me but NO. Unfortunately, I live an hour away from their dealership and I have numerous medical issues that prohibit my ability to jump in the car and make a personal appearance in their showroom. They knew both of these things and I believe took advantage of it. After four months of trying to provoke a response, and my health becoming further compromised; I gave up. I only average 2500 miles per year and by the following inspection; this car required 4 new tires and front/back brakes in order to pass. The following year it required an additional $2000 worth of repairs and that's when I traded it in. I had been told by the dealership that this car had undergone a 100 point inspection and was in perfect condition so it seemed kind of odd to me that so much work needed to be done within such a short period of time from purchasing it. Lesson learned. Every chance I have, I warn people about this dealership with the hope that I can save someone else from being taken advantage of. Honestly.... these people trip all over themselves to ignore customers once they drive off the lot. Save yourself some time, money, and aggravation... go out of your way to purchase anywhere else but here.
I Recommend This Dealer:
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