Bob Moore Chrysler Dodge Jeep Ram of Tulsa

Bob Moore Chrysler Dodge Jeep Ram of Tulsa
4627 S Memorial Drive
Tulsa, Oklahoma 74145

Sales: (918) 663-6343
Service: (918) 796-3900
Parts: (918) 665-6738

Manufacturers: Chrysler, Dodge, Jeep, Ram

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Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 8:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed



Twenty-Four Month Rating: 4.8/5
36 Reviews
Bob Moore Chrysler Dodge Jeep Ram of Tulsa

Overall Score: 5 Star Rating4.8



About Bob Moore Chrysler Dodge Jeep Ram of Tulsa
Certified: Bob Moore Chrysler Dodge Jeep Ram of Tulsa
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Bob Moore Chrysler Dodge Jeep Ram of Tulsa has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Bob Moore Chrysler Dodge Jeep Ram of Tulsa
The Bob Moore Auto Group began as a single point used car dealership opened by Mr. Bob Moore in Wichita, Kansas in 1951. After building a name for himself as a successful automobile dealer in Wichita, Bob Moore purchased his first Oklahoma City dealership in 1970. When Bob Moore planted that first "seed" in 1970, he had no idea the legacy he would create. But legacies don't rest on their laurels. Change is inevitable and the Bob Moore Auto Group has changed with the times, growing exponentially. Even after 56 years in the automobile business, there are some things that haven't changed, though. Bob Moore's guiding principles of Customer Service are embodied in our motto "Respectfully, Bob Moore." Bob Moore often stated, "You can't buy a goodmore
name, you have to invest a lifetime of doing the right thing."

Bob Moore's legacy continues today with his son, Mark Moore, who runs the day to day operations of the Auto Group for the Moore family. Based in Oklahoma City, the Bob Moore Auto Group has continued to expand as it now serves all of Central Oklahoma, Tulsa, and Dallas-Fort Worth areas.

The organization has grown to include 14 new car dealerships carrying 16 franchises with state-of-the-art showrooms, parts, service and finance departments, as well as 4 collision centers, 6 Buy Here/Pay Here locations and over 800+ employees and continually growing.

We are always searching for a better way to help a customer, service a vehicle, or prepare for the future. We continually strive to provide training and education to give our employees the opportunity to advance and build long-term careers with us. Our number one resource is still our employees and we expect nothing less than Respect, Honesty and Integrity in them. less

karen21961
5/10/2012 6:27:59 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jerome Knoblach

My Review of Bob Moore Chrysler Dodge Jeep Ram of Tulsa:
Great Experience with the entire process. I have already recommended someone to them to purchase a new vehicle from them as I was aware they were looking at another dealership.

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okbeartoy
4/19/2012 3:23:50 PM

Overall Score: 3 Star Rating   2.8  

Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With: Mike Sullivan

My Review of Bob Moore Chrysler Dodge Jeep Ram of Tulsa:
Attepmted to get a price by using internet contact found on dealers website. Asked for best price on the vehicle, first was offered full sticker price. Second offer was slightly below sticker, at the same time the dealership was advertising this vehicle at almost $3k below sticker on their website. Was told by internet sale person that was the best he could do as it was the only vehicle like it in the area. Felt like the internet sales person was dishonest, would not consider a purchase from this dealership in the future.

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casper0202
4/19/2012 10:50:36 AM

Overall Score: 5 Star Rating   4.6  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: service dept

My Review of Bob Moore Chrysler Dodge Jeep Ram of Tulsa:
it would be nice to have more coupons on your website for all service work, it is so hard to keep up mati on car when a tune up is almost 300.00 brakes just about as much, tires forget about it,cant afford full price,i try to save where i can,i do use the coupons you do have but you need others too,i would come get the repairs done if i can save money.

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Response from: Bob Moore Chrysler Dodge Jeep Ram of Tulsa
Added: 4/27/2012 4:38:31 PM
I truly appreciate that feedback and can definitely understand the sentiment! Cars are filled with so much technology these days, which is great for convenience, but it really hurts trying to keep them maintained. The most important thing is to spend that money wisely, though, and having it done by certified Chrysler technicians is going to mean that the job is done right and doesn't void your warranty!

I will pass this on to our service manager, though, and see what we can do about getting some more coupons added for next month.

AJHAMMONS
4/16/2012 9:26:15 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: JEROME KNOBLOCH

My Review of Bob Moore Chrysler Dodge Jeep Ram of Tulsa:
My husband and I were in the market for a new Dodge Durango, we had already done our research and found the vehicle we wanted to look at. Upon arriving on the lot, we were welcomed by Jerome Knobloch. Jerome was very nice and a pleasure to work with. He was not pushy at all, which means alot to us. He made several suggestions, and ultimately won our business, by "Selling" the vehicle. I referred my youngest son to him, and he also purchased a vehicle from Jerome. Jerome is a salesman that I would highly recommend to anyone that is looking for a No Pressure salesman. Thumbs up for Jerome!

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Response from: Bob Moore Chrysler Dodge Jeep Ram of Tulsa
Added: 4/27/2012 4:29:28 PM
Congratulations on the new Durango and thank you for referring your son to us - that is the highest compliment we can get and truly appreciate it!

I have forwarded this to Jerome's managers and feel free to post some photos of the Durangon (and your son's vehicle too) on our Facebook fan page at http://www.facebook.com/bobmoore.chryslerdodgejeepram.tulsa

Response from: Bob Moore Chrysler Dodge Jeep Ram of Tulsa
Added: 4/27/2012 4:30:41 PM
*Durango - there really needs to be an edit button :)

donfun12001
4/9/2012 9:24:20 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tom Roberts

My Review of Bob Moore Chrysler Dodge Jeep Ram of Tulsa:
The dealership made me feel very comfortable. They went the extra mile to make this transaction pleasurable. I felt no pressure or intimidation. I would purchase a vehicle again from this dealership.

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Response from: Bob Moore Chrysler Dodge Jeep Ram of Tulsa
Added: 4/27/2012 4:28:04 PM
Thanks for the great review and don't be a stranger!

I have forwarded this to Tom's managers and feel free to post some photos of it on our Facebook fan page at http://www.facebook.com/bobmoore.chryslerdodgejeepram.tulsa

kgt
4/5/2012 2:22:13 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: John Marquiess

My Review of Bob Moore Chrysler Dodge Jeep Ram of Tulsa:
John was very knowledgeable and helpful. He worked with me, answered all of my questions, and assisted me with my purchase. He also walked me through all of the options available on the vehicles that I test drove.

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Response from: Bob Moore Chrysler Dodge Jeep Ram of Tulsa
Added: 4/27/2012 4:26:46 PM
Thanks for the great review and I hope to see you back in soon for your first service appointment!

I have forwarded this to John's managers and feel free to post some photos of it on our Facebook fan page at http://www.facebook.com/bobmoore.chryslerdodgejeepram.tulsa

DavidMDoyle
3/26/2012 11:58:45 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Hal Smith III

My Review of Bob Moore Chrysler Dodge Jeep Ram of Tulsa:
Salesman was very knowledgeable and extremely helpfull. Felt very comfortable working with him. We test drove numerous cars and the saleman was very helpfull in explainig all the cars we reviewed.

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Response from: Bob Moore Chrysler Dodge Jeep Ram of Tulsa
Added: 3/26/2012 3:07:39 PM
Thanks for the review and I am glad that we could find the vehicle that you wanted!

I have forwarded this to Hal's managers and feel free to post some photos of it on our Facebook fan page at http://www.facebook.com/pages/Bob-Moore-Chrysler-Dodge-Jeep-Ram-of-Tulsa/180967135311005

jesslatinamex
3/6/2012 10:07:24 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jerome Knobloch

My Review of Bob Moore Chrysler Dodge Jeep Ram of Tulsa:
Jerome was very nice, and helped me get a good deal on my new 2012 JEEP. Everyone we can into contact with was very helpful. Very pleased withe the dealerships customer service.

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Response from: Bob Moore Chrysler Dodge Jeep Ram of Tulsa
Added: 3/19/2012 3:25:19 PM
Thank you for the great review and congratulations on the new Jeep!

I have forwarded this to Jerome's managers and you can upload some photos to our Facebook fan page at http://www.facebook.com/pages/Bob-Moore-Chrysler-Dodge-Jeep-Ram-of-Tulsa/180967135311005 if you care to show the Jeep off to all of our fans!

dtsrt
3/1/2012 12:54:52 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tom Roberts, Britt Parnell, Ryan Woods, Fermon Hansell, Carl

My Review of Bob Moore Chrysler Dodge Jeep Ram of Tulsa:
The entire experience of purchasing my new Challenger from Bob Moore's Tulsa Dealership was very pleasant. The entire staff, from the sales department to the employees in the detail shop,were very knowledable and professional. My sales person, Tom Roberts, treated me as though they really wanted my business. He went to great lengths to see that my concerns about the vehicle I had ordered were handled just as I wished. The detail shop manager, Ryan Woods, was also great. he saw to it that when my vehicle arrived it was taken care of as if he was the purchaser. Also, the service department personel were there to answer some questions and took care of a few concerns I had when the vehicle was delivered.
I would highly recommend Bob Moore Chrysler, Dodge, Jeep, Ram as the place to purchase your next vehicle.


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Response from: Bob Moore Chrysler Dodge Jeep Ram of Tulsa
Added: 3/19/2012 3:24:00 PM
Congratulations on the new Challenger! I am glad that we could meet all of your expectations, even down to the detailing!

I have forwarded this to their managers and feel free to post some photos of your car on our Facebook fan page at http://www.facebook.com/pages/Bob-Moore-Chrysler-Dodge-Jeep-Ram-of-Tulsa/180967135311005

2012 challenger
2/29/2012 10:29:27 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tom Roberts and Britt Parnell

My Review of Bob Moore Chrysler Dodge Jeep Ram of Tulsa:
Thank you Tom Roberts and Britt Parnell for all of your help. Everyone at the
dealership was friendly and helpful. This is the second car Tom Roberts has sold
us. We would recommend the Sale Person and Dealership.


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Response from: Bob Moore Chrysler Dodge Jeep Ram of Tulsa
Added: 3/19/2012 3:22:11 PM
Another return customer; that's great! I appreciate your recommendation and hope we can make it a 3-peat soon!

I have forwarded this to Tom and Britt's managers and feel free to post some photos of the new car on our Facebook fan page at http://www.facebook.com/pages/Bob-Moore-Chrysler-Dodge-Jeep-Ram-of-Tulsa/180967135311005

Reviews 11-20 >>