My sales experience was the greatest the moment I walked in the door. Chris Martin and J.C. treated me with such respect and worked tirelessly to get my deal just perfect.
"Sales man was great answering all our questions."
Experience was great. They are willing to work with you to make a deal that's affordable. Sales person very friendly and knowledgeable about the vehicle we decided on.Going through all the electronic Gagets.
"Service Tried To Sell Services We didn't need"
- John Albers
So my wife same in for an oil change and warranty service (which was completed) and was told the brakes had "lots of rust" and he certainly wouldn't travel on our planned Thanksgiving trip. Tried to sell a brake job but it wasn't covered under warranty. Just took the car to our usual location for service for an assessment. According to their assessment have at least 50% life left on our front brakes (which is what they said we needed) and well over 25% life left on our rear (which they say were fine). Their quote, "You will probably need brakes some time next year."
It does make you wonder ... would they have tried to sell me new brakes? Or did they just see my wife coming and decide she was an easy mark?