"Service Tried To Sell Services We didn't need"
- John Albers
So my wife same in for an oil change and warranty service (which was completed) and was told the brakes had "lots of rust" and he certainly wouldn't travel on our planned Thanksgiving trip. Tried to sell a brake job but it wasn't covered under warranty. Just took the car to our usual location for service for an assessment. According to their assessment have at least 50% life left on our front brakes (which is what they said we needed) and well over 25% life left on our rear (which they say were fine). Their quote, "You will probably need brakes some time next year."
It does make you wonder ... would they have tried to sell me new brakes? Or did they just see my wife coming and decide she was an easy mark?
- DENISE Warren
Rachel and Zack or the best they make you feel comfortable and are very informative! They help you any way they can to help you find a car/ truck for your needs
"Serviced, Wouldn't Start Again, Couldn't Coordinate Towing"
If you are interested in quality service, I would go elsewhere. This is the second Nissan I bought from the Chesterton location, but I am going elsewhere after unprofessional service treatment. My car was serviced by the Chesterton Nissan and died again after being serviced. My car died on Tuesday night and is still sitting where it died on Saturday with the key under the mat and unlocked. Their tow truck driver said he called 5 times and left messages. He was supposed to pick it up on Wednesday and then Thursday and I trusted it had been picked up. Not!