Read Reviews Bob Rohrman Schaumburg Kia

Bob Rohrman Schaumburg Kia

Bob Rohrman Schaumburg Kia

1100 E. Golf Rd.
Schaumburg, Illinois 60193


Sales: (847) 908-0502
Service: (847) 908-0502
Parts: (847) 908-0502

Bob Rohrman Schaumburg Kia
Manufacturer: Kia

Write a ReviewWrite a Review

  • Customer Service:

    4.6
  • Quality of Work:

    4.7
  • Friendliness:

    4.7
  • Overall Experience:

    4.6
  • Pricing:

    4.6

24-Month Rating

based on 84 reviews

4.7

4.7 out of 5

88 lifetime reviews

Bob Rohrman Schaumburg Kia

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Certified: Bob Rohrman Schaumburg Kia

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Bob Rohrman Schaumburg Kia has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Bob Rohrman Schaumburg Kia

Bob Rohrman Auto Group is the largest auto group! With over 2,500 pre-owned vehicles in its inventory for you to choose the right vehicle for all of your needs. We are an established dealer with plenty of franchises and years of experience to back it up. Customer satisfaction is our #1 priority. We want to earn your buisness! We value your buisness and wont be treated like another number when you walk through our doors! We offer plenty of ammenities to make you as comfortable as possible. All of our staff is highly trained proffesionals. BOB ROHRMAN SCHAUMBURG KIA WHERE WE TREAT YOU RIGHT!

WE WANT TO EARN YOUR BUISNESS!!!

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 2:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 2:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off FREE lifetime car washes
Cable TV Over 2,500 used vehicles in inventory
Customer Lounge Area Kia Certified pre-owned vehicles
Drive-In Service $500 additional rebate for all active military
Free Coffee Refferal Rewards
Free Drinks Easy financing with available 0% on new cars
Free Loaner Cars 150 point used car inspections
Free WiFi FREE Carfax with every used vehicle purchase
Instant Financing State of the art Service Department
Parts Store Service and Parts open late and on Sat
Pet Friendly Service appointments scheduled online 24/7/365
Shuttle Service ASE Kia Certified Technicians
Television Customer Lounge with Flat Screen Cable TV
Vending Machines FREE WI-FI Access in waiting area
Customers get treated the way they should be treated All Internet VIP's Get Every Other Oil Change FREE for LIFE!
Bob Rohrman Auto Group is a trusted name for 50 years with over 25 franchises WE WANT TO EARN YOUR BUISNESS!
NO games NO gimmicks!

rninos
2/23/2013 3:41:40 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: No
Employee(s) Dealt With:
Mo YusufiMo Yusufi
  • Customer Service:

    2
  • Quality of Work:

    N/A
  • Friendliness:

    3
  • Overall Experience:

    1
  • Pricing:

    N/A
  • Overall Score:

    2.0

My Review Of Bob Rohrman Schaumburg Kia:

Went there because I was looking to buy a new car, I was without a car and was using a friends new car, I got in the mail a promotion with a scratch and win, my prize was $ 25 k. There were other prizes, I was guaranteed to one of them, as it turns out I won the 1 oz gold bar, I was told it was just gold colored paper weight, I wasted an hour there, the best part is they didn't even have them, I'm still waiting from October, when you get something in the mail from any of the Bob Rohrman, put it in the trash.

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milindarose23
2/12/2013 5:24:17 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jorge LopezJorge Lopez
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bob Rohrman Schaumburg Kia:

Normally when I go into a dealership I enter with my guard up and leave without purchasing a car normally based on the all of the b.s. the salesmen are feeding me and how pushy they are.. Not this time. I was greeted by a friendly salesmen Jorge Lopez, who was very knowledgeable about his inventory and willing to listen to what I was looking for and made great suggestions. The whole process was quick and painless. And it helped that Jorge asked all of the right questions and actaully listened to what I was looking for and not just put me in something just to make a quick sale, he was very polite and I could tell he really did want to help me get something I would like and I could afford. I was able to leave the same day with a car I love and in the price range and budget I was looking for. I highly recommend purchasing a vehicle from Jorge Lopez, he is an overall great salesmen.

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quienoner
2/12/2013 5:22:43 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jorge LopezJorge Lopez
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bob Rohrman Schaumburg Kia:

If you visit this dealership make sure to ask for Jorge Lopez by name. Super helpful and easy to deal with. No pushy sales here.

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seuldrommare
2/7/2013 7:54:24 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Nicholas Magdalin
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bob Rohrman Schaumburg Kia:

As soon as I walked in I was greeted and/or acknowledged by everyone that I saw. The issue that I came in to get taken care of was looked at immediately and I was informed of the progress several times in the half an hour or so that I spent in the service department. I was very satisfied by the one-on-one care that I was given.

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Tennis00
1/20/2013 9:39:23 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kurt BlankenburgKurt Blankenburg
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    4.8

My Review Of Bob Rohrman Schaumburg Kia:

I would recommend this dealership because of Kurt the General Manager. I bought a used vehicle and because of Kurt I felt it was a great experience. Did everything he could to make it a smooth transaction.

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jose123
1/17/2013 3:44:09 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brian
  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bob Rohrman Schaumburg Kia:

Purchased a new SUV from Brian this past weekend. Brian helped me pick out the perfect vehicle for me and at great price. Need a car? Go see Brian and tell him Dave send you.

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Celi2983
1/17/2013 3:18:02 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jorge Lopez
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bob Rohrman Schaumburg Kia:

As soon as I walk in I was greeted by Mr. Lopez with a smile. Mr. Lopez showed me the cars I wanted to see and also went above and beyond to help me out. Great service would recommend him for anyone that is going to purchase a vehicle.

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Charlize
1/17/2013 3:18:02 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jorge LopezJorge Lopez
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bob Rohrman Schaumburg Kia:

I was referred to this dealership by a friend that had previously had a great experience with a salesperson by the name of Jorge Lopez. The friend ranted and raved about how great the customer service was that based on that I decided to visit this dealership in hopes that I would receive the same customer service. Upon my arrival I was greeted by a few staff members but made sure that i asked for Jorge. Jorge came to my assistance in the matter of minutes. I decided not to tell him that I was referred by a friend to see if I would get the same customer service, Jorge exceeded my expectations and then some. Jorge was very informative about the inventory that was available to me and made my experience unlike any other visit to a dealership. Jorge asked what I was interested in and provided me with several different options that catered to my needs. I was given the opportunity to test drive the vehicle I was interested in and knew immediately I would be driving this car home if the price was right. I did my research before going to the dealership and when I was given the price of the car it was less than I expected to pay which made my decision even easier. Jorge was very personable and easy to talk to that I will surely recommend him to anybody else I know that is in the market for a new and or used car. The facility was also very well kept and was very clean. The staff was very attentive and made sure I was as comfortable as possible during the time spent there.

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Daniel671
12/16/2012 4:13:06 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mo YusufiMo Yusufi
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Bob Rohrman Schaumburg Kia:

I went to service dept on a Saturday with a bolt in my rear tire and had the temporary spare on . It was raining out and service was closing in 10 minutes . Well I dealt with a service rep named Keith and he went out of his way to make sure my tire was fixed even though I noticed the time and said I would come back Monday. He insisted time didn't matter. Then he checked the other tires to make sure all was good and it turned out there was a bolt stuck in the other tire !!! I bought my KIA Sorrento at this dealer a year ago and have been treated great every time I go in for service etc.
They are one dealership that treats you as though its the first time there even a year latter wich is pretty rare. From sales to service I recomend them !!
And Keith thank you for not pushing me off to make an appointment THAT IS SERVICE !!

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KKozlowski44
12/14/2012 7:39:36 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mo YusufiMo Yusufi
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bob Rohrman Schaumburg Kia:

I am a woman shopping alone and they treated me with respect and gave me an excellent price and made me feel very comfortable. The car was ready when I came to pick it up and the salesman spent a great deal of time with me making sure I understood how to use all the features and operate the car safely.

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