About Us
Copyright 2014 DR Media Holdings, LLC
Search
Learn more

Bob Ruth Ford

U.S. 15, Dillsburg, Pennsylvania 17019
Sales: (877) 818-1593
Service: (877) 818-1593
Parts: (877) 818-1593

Makes: Ford|Service Center
Excellent
92% Recommend

Overall Rating 4.7

38 Lifetime Reviews

Write a Review
Bob Ruth Ford
38 Lifetime Reviews
Call
Bob Ruth Ford Info
Hours
Amenities
About Bob Ruth Ford

When you stop and think about it for a moment, it seems so simple: Our only reason for being in business is to satisfy our customers! Therefore, it is Bob Ruth Ford's policy to provide our customers with the best possible service under all circumstances. We as a company have an intense desire to satisfy customers. You are expected to give a personal commitment to serving the customer to the absolute best of your ability. You should always remember that the customer comes first and is entitled to the same thoughtful treatment that you like to receive as a customer. We are dedicated to serving our customers in every facet of our operation. A constant effort must be made by all of us to assure that the high level of customer respect and confidence that our Company has earned is preserved. Each of us has a duty to maintain this reputation by furnishing the customer with the best possible service and products. All employees play a vital role and are expected to share in the creation of an atmosphere that will attract new customers as well as encourage the nurturing of our existing customers. None of us should ever forget that the person we really work for is the CUSTOMER

About This Dealer | Hours of Operation | Amenities

About Bob Ruth Ford

When you stop and think about it for a moment, it seems so simple: Our only reason for being in business is to satisfy our customers! Therefore, it is Bob Ruth Ford's policy to provide our customers with the best possible service under all circumstances. We as a company have an intense desire to satisfy customers. You are expected to give a personal commitment to serving the customer to the absolute best of your ability. You should always remember that the customer comes first and is entitled to the same thoughtful treatment that you like to receive as a customer. We are dedicated to serving our customers in every facet of our operation. A constant effort must be made by all of us to assure that the high level of customer respect and confidence that our Company has earned is preserved. Each of us has a duty to maintain this reputation by furnishing the customer with the best possible service and products. All employees play a vital role and are expected to share in the creation of an atmosphere that will attract new customers as well as encourage the nurturing of our existing customers. None of us should ever forget that the person we really work for is the CUSTOMER

Sales/Showroom

Monday 8:30 AM - 8:00 AM

Tuesday 8:30 AM - 8:00 PM

Wednesday 8:30 AM - 8:00 PM

Thursday 8:30 AM - 8:00 PM

Friday 8:30 AM - 8:00 PM

Saturday 8:30 AM - 5:00 PM

Sunday Closed

Service

Monday 7:30 AM - 6:00 PM

Tuesday 7:30 AM - 6:00 PM

Wednesday 7:30 AM - 6:00 PM

Thursday 7:30 AM - 6:00 PM

Friday 7:30 AM - 4:30 PM

Saturday 7:30 AM - 12:00 PM

Sunday Closed

Parts

Monday 7:30 AM - 6:00 PM

Tuesday 7:30 AM - 6:00 PM

Wednesday 7:30 AM - 6:00 PM

Thursday 7:30 AM - 6:00 PM

Friday 7:30 AM - 4:30 PM

Saturday 7:30 AM - 12:00 PM

Sunday Closed

  • After Hours Drop-Off
  • Authorized Parts Store
  • Cable TV
  • Customer Lounge Area
  • Free Coffee
  • Free WiFi
  • Pet Friendly
  • Shuttle Service
  • Television
  • Vending Machines
38 Dealership Reviews
Filter Reviews By:


Reason For Visit
Sales (Used)

"Painless trade in/use care purchase"

Bon Ruth made this used car buying experience the most painless thing ever! Didn't try to upsell me as I told them price range and body style and dave staats sat with us and reviewed what they had in stock an then took us for a test drive in the cars to see the different features. This is how the car buying experience should be!! Everyone was great and very knowledgable. Would refer everyone to them!

More

Did you find this review helpful?

Yes
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience


Reason For Visit
Sales (Used)

"Long wait, but was well worth it! I love my Expedition!"

Had an awesome 2nd experience purchasing my Expedition, waited a lil while for it to be safe and ready to be picked up, But didn't mind the extra wait at all. My salesman, George Myers kept me updated with all he knew each day till it was ready, THANKS GEORGE MYERS, again for another get purchase, I'll definitely be back again.

More

Did you find this review helpful?

Yes
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience


Reason For Visit
Sales (New)

"finance"

Anything you need Monica does and does with a smile...Always completed correctly and on time. She is the best!! Its so easy when anything needs to be completed..Thanks

More

Did you find this review helpful?

Yes
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience


Reason For Visit
Sales (Used)

"My Experience"

My experience at Bob Ruth ford in Dillsburg was fabulous. David was really respectful and understanding and did what he could to get me the car I wanted. The process was fast and easy and I was very pleased. I will definitely refer others to them and I will be returning in the future for future purchases. Thank you to everyone who was part of the process and you are all great. Thank you sincerely (:

More

Did you find this review helpful?

Yes
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience


Reason For Visit
Sales (New)

"I have never had so much fun"

buying a vehicle than I did at Bob Ruth Ford in Dillsburg, PA. George Myers found just the Explorer I wanted and I have enjoyed it beyond any SUV I've ever driven and I've been driving for 55 years. And, my husband loves it as much as I do and I was the one who picked it with all it's wonderful features. We have been back to visit George several times - super place to purchase a vehicle. George was great as was the entire staff!

More

Did you find this review helpful?

Yes
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience


Reason For Visit
Sales (New)

"Thanks Bob Ruth Ford"

My experience at Bob Ruth Ford was the best experience I have ever had at a car dealership. My salesmen, Dave Staats, was extremely nice and very helpful. He understood my concerns and presented me with many options. I never felt pressured. In fact, he actually kind of talked me into a deal that probably didn't make him as much commission. It wasn't about the money with Dave, it was about getting me the best car buying/leasing experience for ME. I ended up leasing and I can tell you that as my lease is about to expire, the first person I called was Dave!! I trust him completely and will always start with him when I have a car buying decision to make!!

More

Did you find this review helpful?

Yes
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience


Reason For Visit
Sales (New)

"Bob Ruth Ford Family"

Bob Ruth Ford is a dealership that goes above the rest. George Myers is by far the best person me and my family have ever met at a dealership. He made us feel like family. He went above and beyond to make sure we were satisfied with our car. We plan on buying all our vehicles with George"s assistance in the future at Bob Ruth Ford. Even my 4 year old son looks forward to going here to visit our FRIEND George and get lollipops from Bob ( the owner). Jody in maintenance has also always been so kind and helpful. Andy was so pleasant when he shuttled us to near by Bakers restaurant while car in for routine maintenance.

More

Did you find this review helpful?

Yes
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience

Bob Ruth Ford responded to this review

September 17, 2014

On behalf us all of us at Bob Ruth Ford, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with George Myers and Bob Ruth and his lollipops. We will be sharing your feedback amongst our team. Respectfully, Jason Koons Internet Sales Manager



Reason For Visit
Sales (New)

"great guy and great experience"

I went to bob ruth ford expecting a normal visit to a car dealership like I've had in the past. I had a great time working with Joseph Golden & Steve Hartle. Joseph was really nice to deal with and pointed me in the right direction. Thank you for such a great time at bob ruth ford!

More

Did you find this review helpful?

Yes
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience


Reason For Visit
Sales (New)

"Thanks"

Extremely positive experience Family atmosphere. Returned to purchase additional vehicles for ourselves and family members. Always returned to the same consultant, Dave Statts. Always made us feel like part of the Bob Ruth family. Will not hesitate to visit Dave again in the future

More

Did you find this review helpful?

Yes
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience

Bob Ruth Ford responded to this review

September 15, 2014

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Bob Ruth Ford and will David Staats. We wish you safe travels in your new vehicle and David looks forward to seeing you again soon! Respectfully, Jason Koons Internet Sales Manager



Reason For Visit
Sales (New)

"Best new car purchase experience"

I had a great experience at Bob Ruth. Right up there with one of the best. I've purchased a dozen or more new cars over the years.

More

Did you find this review helpful?

Yes
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience

Employees dealt with

George Myers

Bob Ruth Ford responded to this review

September 12, 2014

Thank you so much for sharing your experience with Bob Ruth Ford. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Respectfully, Jason Koons Internet Sales Manager

1
...
1 - 10 of 38 results
Recently Reviewed Employees

David Staats

Sales Consultant

18 Lifetime Reviews

Read Reviews

George Myers

Sales Consultant

8 Lifetime Reviews

Read Reviews

Monica Penny

Finance Manager

8 Lifetime Reviews

Read Reviews

Rob Ruth

General Manager/Owner

4 Lifetime Reviews

Read Reviews

Steve Hartle

Sales Manager

3 Lifetime Reviews

Read Reviews

Dave Galaspy

Sales Consultant

2 Lifetime Reviews

Read Reviews

Jason Koons

Internet Sales Manager

2 Lifetime Reviews

Read Reviews

Kevin Lam

Finance Manager

2 Lifetime Reviews

Read Reviews

Joseph Golden

Sales Consultant

2 Lifetime Reviews

Read Reviews

Jeff Turner

Sales Consultant

2 Lifetime Reviews

Read Reviews

Need a new car?

Cars for Sale By This Dealer
Sort By:
View All Inventory