Bob Tyler Toyota

I searched Fort Walton, Panama City, Tallahassee, Enterprise, Mobile, Montgomery, Birmingham, New Orleans and Jackson MS and found my used 2023 Subaru Ascent at Bob Tyler Toyota in Pensacola. BUT I H Enterprise, Mobile, Montgomery, Birmingham, New Orleans and Jackson MS and found my used 2023 Subaru Ascent at Bob Tyler Toyota in Pensacola. BUT I HIT A HOME RUN when I got SAWYER MARTIN as my agent. WOW - who would think a guy at Toyota would have a working knowledge of a Subaru and better yet did not try once to convert me Toyota (maybe next time). This guy even came in on his day off to close the sale - convenient for me, but I suspect not so much for him, Ask for Sawyer - you won't regret what a blessing he will be!! More

10 am appointment took until 3! The Worst Service Dept that I've ever seen! The Worst Service Dept that I've ever seen! More

Bought a 2022 Carolla. Soon after that started getting a notice that I needed a service. It said my adaptive lighting had an issue. I took it in, first they said the could Soon after that started getting a notice that I needed a service. It said my adaptive lighting had an issue. I took it in, first they said the couldn’t find anything wrong, second time they said my Sunpass transfer was in the way, third time once again no clue so they said an Engineer would need to see the car. So a week later I get the call. Hey, just want you to know we found the problem!! You don’t have adaptive lighting on that car! Wow, very poor mechanics if in 3 visits nobody could tell that my lights were not made to turn. I wasted a lot of hours on something they should have known immediately. Educated car technicians is a must!!!! I’m never taking my car there again More

Tony teschel and Joe Alex are the best they got me the best deal on my 2022 kia sorento i highly recommended these guys and this dealership my next car is definitely coming from bob tyler Toyota thanks gu best deal on my 2022 kia sorento i highly recommended these guys and this dealership my next car is definitely coming from bob tyler Toyota thanks guys More

Michael Brixey is the sales agent and Caleb Tennant is the finance manager who facilitated our new car purchase. Every question we had was answered and the whole process was very smooth. It was the best e the finance manager who facilitated our new car purchase. Every question we had was answered and the whole process was very smooth. It was the best experience we have ever had purchasing a car. More

Will not service Toyota purchased there. Dashboard says "Maintenance Required Visit Your Dealer". Is car safe to drive? They should not sell new cars they won't service. I guess I need to fi Dashboard says "Maintenance Required Visit Your Dealer". Is car safe to drive? They should not sell new cars they won't service. I guess I need to find another Toyota place to keep my warranty. I don't understand this. More

I have been having a problem with my Highlander intermittently being hard to start and cutting off so I took it to O'Reilly's Auto Parts, where we had received a battery replacement that was the mo intermittently being hard to start and cutting off so I took it to O'Reilly's Auto Parts, where we had received a battery replacement that was the most expensive they sold, over $300. They tested the battery, starter, and alternator which were working perfectly. Their battery was for a start/stop system. When I took it to Bob Tyler to do a diagnostic they said the battery was wrong for a start/stop system and that was my problem. I paid them over $300 for a new one. I went back to O'Reillys and they put the tester on the Toyota battery which came out to be the exact same battery as the O'Reilly battery. Now I do not know if my car is fixed or not. There is a recall on the fuel pump that we did not receive in 2020 so I am thinking that is my problem. I am very disappointed that they were this dishonest so I will not go back to Bob Tyler. I will take it to Eastern Shore Toyota the next time. Someone told me that they are very honest. I surely hope so because I hate to be lied to and taken advantage of and I feel this is what Bob Tyler has done. Now I will have to find out what this recall is on the fuel pump. More

Stacy Conley, captured my attention a while back when I came in for servicing. Very good listener. I traded my car and he put me in another car.. His recommendation for the used car I purchased is a gr came in for servicing. Very good listener. I traded my car and he put me in another car.. His recommendation for the used car I purchased is a great fit for me.. I would come back to him and this dealership. Gave me the deal I wanted and I totally reccomend doing business with Bob Tyler and Stacy Conley More

Just traded in my 2010 Tundra for a new (to me) 2020 Tundra. My sales associate was Tony Teschel. He was an absolute gem to work with; extremely knowledgeable and helpful throughout the whole process. Tundra. My sales associate was Tony Teschel. He was an absolute gem to work with; extremely knowledgeable and helpful throughout the whole process. Absolutely no high pressure to get me to trade in my truck and buy the newer one. Everyone I came in contact with was super nice and very helpful. I will not hesitate to return to this dealership if the need ever arises. Thanks again Tony...I love my new truck! More

"I recently had an extremely disappointing experience with this Toyota dealership. I waited for over three months for the vehicle to arrive, and when it finally did, I completed all the necessary paperwo with this Toyota dealership. I waited for over three months for the vehicle to arrive, and when it finally did, I completed all the necessary paperwork and paid for the vehicle. However, just before the scheduled pick-up, the dealership unexpectedly canceled the deal without providing any explanation. This was an incredibly frustrating and upsetting experience, and I cannot recommend this dealership to anyone. I was left without a vehicle and with no explanation as to why the deal was canceled after all the time and effort I put into the process. The lack of communication and transparency from the dealership was extremely unprofessional, and it left me feeling incredibly disappointed and dissatisfied. Overall, I would not recommend this dealership to anyone. The lack of respect for customers and their time is unacceptable, and I urge anyone looking for a Toyota dealership to look elsewhere." More