Bob Wills Dodge Chrysler

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Bob Wills Dodge Chrysler:
We bought 2 cars in a matter of 2 months and it was the easiest thing we ever did. The salesman was great and the manager was great, the finace person was great.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Bob Wills Dodge Chrysler:
The service department does not have qualified employees to answers questions on the phone. Usually they are overbooked and there&#8217;s no time for new appointments. Why pay a high amount of money for service maintenance, plus have to leave the car for a long period of time (only for a oil change and 20 points inspection), if one can get that done in only 1/2 hour for les than $50 dollars? Plus in this case, there is not car lender. That's a question I'll have to ask myself in my next car purchase. As for Bob's Wills dealership, I honestly believe there is a lot of room for improvement in their customer service.<br>

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