Boggus Ford

Reason for Visit: Service

I recommend this dealer: No

My Review of Boggus Ford:
Boy do I wish I had visited this site before taking my car in for routine preventative maintenance. My 63 year old sister was leaving for a trip out of state, and the 50,000 mile checkup was due. I took the 2001 Taurus SEL in to Boggus Ford, Harlingen. I was escorted to the jiffy lube station and explained to the 2 men there that I wanted the car checked out as I did not want my sister to have any trouble. I also asked about flushing the transmission. I was told it should be done every 30,000 miles. I authorized the maintenance BIG MISTAKE.Not only did these 2 mechanics not notice the check engine light was on. They blew out all the seals in the transmission. The transmission was not leaking when I took it in, but when I took it out it was leaking. Unfortunately this was not noticed. My sister made it to just north of Dallas and the car quit, the transmission was out. The replacement cost at a local Ford dealer was $3238.38. Ford motor company has agreed to pay a third, Boggus has agreed to pay a third and they want me to pay a third for sloppy work they did. I want all my money back. This morning I received a phone call from Bracie Wilson the service manager with a deadline to accept their offer or shove it up my ass. I wonder how they are going to like seeing pickets outside their dealership when the winter texans are back.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Boggus Ford:
if your going to purchase a vehicle here? just be very careful and read the contract over closely before you sign. as dumd as i might sound they told me that my loan was to be for sixty months and i took their word for it. when i went home and reviewed the contract guess what it was for 72 months. very upsetting, yes i called them and gave them a piece of my mind but, lalo rendon (salesman) just laughed and said, "too bad so sad" and hanged up. hope you get better treatment cause i really feel like they are not just ripping me off but also my wife and 3 chidren.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Boggus Ford:
Bought a car, new, having problems with it. 4x in 1and 1/2 months<br>Getting it repaired, inconvinienced and no assistance with the inconvinience. Not the same problem, so nothing can be done as per people at Boggus Ford Harlingen. Meanwhile, I'm left with no car at work, cant take a lunch. Once I get a rental to take me home, it's late in the day and my schedule for other appt's are thrown off. Now, it seems service can not find my car in service dept. For this kind of trouble, I could have just stayed with my old car of 10 years and I wouldn't be paying as much monthly for car or insurance. <br>Very fustrated and upset.

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