Went in for check engine light thermostate replacement, and noise from the engine compartment. A few hours later I receive a call from service stating the noise is from a bad AC compressor, the check engine light is due to a bad cooling fan. Was quoted over $2,000.00 for the repair and I had already paid up front for the thermostate. I told the department to just replace the thermostate and do nothing with the ac or cooling fan. They said okay and it should be ready to pick up at the end of the day. The end of day came I called to check on the status and they said it would not be ready until the next day. The following day I checked on the status and was informed that the noise was not the ac compressor but instead the alternator, and that he would get with the service manager to work a special price due to my experience. After making calls to repair shops, most on average were at least 1/3 the cost with the same warantee. I'm real glad I did not have them replace the AC with the first phone call. This is not the first bad experience I've had with Bommarito St. Peters, just the first time I've written a review. While the car was under warrantee and in for the scheduled 30,000 service, which the brake system is to be inspected, everything checked out okay is what they told me. Aproximatly 2 weeks went by and I noticed a noise from the rear brakes, the service writer told me that due to the damp conditions the noise was from rust on the pads. A few weeks went buy and the noise turned to a grind. Took the car back in and was told I needed new rear brakes and rotors. I could of lived with the brakes, but the rotors could have been saved had they just did the inspection when I took it in the first time.

Service has not been the only negative experience with this dealership, the initial delivery did not go smooth and ended in a loaner car while the one I purchased was being made ready with options to be installed that were paid for.

I will not be using Bommarito St. Peters for service or purchases in the future. I just don't have faith in their compentance.

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I highly recommend Bammarito in St. Peters because of our experience with salesman Chris Fehr. Prior to deciding to buy from Bommarito I had met with a salesman I did not care for. After visting some of the other VW dealers I went back to Bommarito due to the convience of their location and this time met Chris Fehr. That changed everything and Bommarito was our choice. Chris was great, low pressure and worked hard to get us a deal that we were satisfied with. I recommend Bommarito VW because of our positive experience with our salseman Chris Fehr!

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I wasn't approached by anyone for 5-10 minutes when I first walked into the dealership, so that was a little disappointing. After finding someone, however, I asked for Carl and Carl came to help fairly quickly. He was great to work with, didn't pressure me at all, and was upfront and honest about the car and the sale of it. Everything went very quickly and smoothly. I'd highly recommend this dealership and Carl to anyone who is interested in a VW. The guy I worked with in the finance department was also outstanding.

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On May 31,2012 while driving on 70 E my gas tank was punctured by a piece of road debris. I was towed to Bommarito VW. I had the pleasant opportunity to have Ron and Chris deal with my unique problem with professional and friendly manner. They even managed to finish my job before the due date. They saved my vacation

Thank you,

John (and Buddy the dog) Griffin

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Bommarito is one of the worst dealerships I've encountered. They haggled me severely on price. Their answers kept on changing. I finally ended up signing a lease with Ed Napleton Honda. I've done business with Napleton in the past and have always had a smooth sailing experience from their service dept to sales. Don't go to Bommarito is you want to be harrassed. Make a beeline for Napleton.

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Douglas Hawk and Chris Cunningham was awesome, and very helpful. I love my 2008, Mazda 3i and would recommend Bommarito Mazda of St. Peter’s out there too anyone looking for a new car. Everyone there is soooo nice and very easy to work with... Thank You guys!!!!

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Our experience with the Bommarito St Peters dealership was great. We were searching for a specific package (CC Lux Limited) and color (Candy White) in a 2012 VW CC. We found the car (CC Lux Limited) at the Bommarito St Peters VW dealership on the web, contacted salesperson Carl Berger and within minutes were quoted the price we had in mind. Over a period of only 2 days we had a purchase agreement, secured the car and purchased airline tickets. We arrived in St Louis 10 days later. Carl picked us up at the airport, delivered us to the dealership and introduced us to our new Candy White CC Lux Limited. Finance manger Trent Galaway had the paper work ready for review and signatures. The cost identical on the paper work agreed to the penny to that agreed to over the phone; the paperwork was in order and ready to sign. Following the completion of the paperwork, Carl spent the next 60 to 90 minutes introducing and reviewing with us the many extraordinary features of the 2012 CC Lux Limited. Carl was well-versed with the product features and extremely patient with our many questions. Within 3 hours of arriving, we were ready for departure and eager for the (approximately) 6 hour journey home. Carl and Trent were tremendous representatives of the St Peters dealership and the VW product line. I've purchased numerous new automobiles over the years and had never experienced such a hassle-free automobile purchase. We were treated like long-time customers and made new friends instantly. The environment afforded us the opportunity to be excited about our new car and our decision to travel out of state to make such a purchase. On a scale of 1 to 10 our experience was 11 + and we thoroughly enjoyed getting to know our CC on the road-trip home.

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My experience was great with the dealership, especially our salesman Andy. I was in touch with him via phone prior to driving there. We checked to see if the vehicle was in stock. He confirmed it was and called back before close to ensure it would be there before we drove a few hours there the next morning. This was the best service from any salesman I received at a VW dealer. I had called others previously but never received a return phone call. Andy also went over the features of the car with me and showed me the ins and out. He did not act rude and disrespectful as they did at another dealership close to them. That was appreciated more than anything. Thank you Bommarito and especially Andy!

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Hands down best service I've ever receive and the staff was friendly and willing to cut to the bottom-line on the price so that made it easier. I would recommend this place to anyone.

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Andy was great to work with. Your pre owned sales manager and business manager were also very professional. Andy knows his VW's and has a very laid back easy going approache to selling which I enjoyed. My first car had a radiator problem and Andy quickly got me another car to avoid any potential future problems. Thanks for a great car buying experience.
Matt

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