My Review Of Boston Foreign Motor:
I purchased a 2011 Volvo XC60 T6 that was falsely advertised online, on the phone, and in person by Boston Foreign Motor, 523 Cambridge Street Allston, MA 02134, as containing a Technology Package valued at $2100 that it does not contain. The vehicle also has excessive cosmetic damage that Boston Foreign Motor did not disclose before I traveled to Boston from 1000 miles away to pick-up the car, despite numerous detailed inquiries about the cars condition, including failure to disclose the presence of a hairy white dog that lived in the cargo area who's fur has infiltrated the air conditioning/ heating system causing an odor throughout the vehicle and potentially a very costly repair in the future. Boston Foreign Motor also claimed the 30,000 mile service on the car was done and it was not. Boston Foreign Motor replaced 3 tires on the vehicle with cheaper, inferior tires to the 1 factory tire they left behind, even though they swore the replacement tires were all identical. AWD vehicles require 4 identical tires for safety and performance, something BFM clearly knows. In addition, Boston Foreign Motor advertised the vehicle as having had 1 prior owner, when there were 2 prior owners, that all service records were available but refuse to provide them, and that the vehicle had "No Visible Dents" and was in "Excellent" condition, when there are more than 3 visible dents and more than 2 dozen deep scratches, dings, stains, tears, etc., on the vehicles exterior and interior, many non-repairable. There are countless online complaints against Boston Foreign Motor with the BBB and other agencies. They are a "family business", owned by Esmail Farahani and mis-managed by Milad Farahani, of liars and conmen, plain and simple. There is no way possible that they did not know the car did not have the Technology Package or about any of the other damage to the vehicle and it is not believable that they did not know about the hairy white dog. The cargo area was covered in layer upon layer of dog hair and rotten dog food that migrated all the way down to the spare tire well, under the non-removable backseats and into the cooling and heating system. It is illegal and highly unethical to withhold information that will affect the long-term mechanical operation of a used vehicle at sale (dog hair in the cooling/ heating system) or to advertise vehicle options that the vehicle does not contain. I have spent more than $2,000.00 on repairs, maintenance (that I was repeatedly told was already done), and a replacement tire and alignment. Boston Foreign Motor has categorically refused to settle this matter in good faith despite being contacted by my attorney, the Better Business Bureau, the Massachusetts Independent Automobile Dealers Association (MIADA), and the MA Attorney General's Office. After weeks of Milad Faranhani running up my legal bills but refusing to provide his attorney's contact information, he finally agreed to send a check for $800.00 to conclude this matter (which is far less than the $2000.00 I have spent repairing the car and doesn't make up for the lack of Technology Package) but he never sent the check to my attorney as he promised in writing to do. Boston Foreign Motor are LIARS and they don't give a crap about anything or anyone except their bottom line. As another online complaint about Boston Foreign Motor stated: “Coercive, discourteous, and misleading are the words I would use to describe the way in which business is conducted at this dealership.”
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