Boucher Chevrolet In Waukesha

Boucher Chevrolet In Waukesha
1421 E Moreland Blvd
Waukesha, Wisconsin 53186
414-549-1000

Manufacturer: Chevrolet

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Twenty-Four Month Rating: 3.5/5
25 Reviews
Boucher Chevrolet In Waukesha

Overall Score: 3.5 Star Rating3.5



About Boucher Chevrolet In Waukesha
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Banda
5/15/2012 11:17:46 PM

Overall Score: 1 Star Rating   1.0  

Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With: Dave Allard

My Review of Boucher Chevrolet In Waukesha:
Definitely the worst experience I had in my life. Lack of communication, unprofessional, ....... I don't have words to describe my experience .... Never again in Boucher !!!

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CRVCHEF2013
5/2/2012 9:51:07 PM

Overall Score: 1 Star Rating   1.0  

Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With: Mr. Pat (I ran 5 credit reports on you )Swenson

My Review of Boucher Chevrolet In Waukesha:
Went in to look at the new Chevy Sonic and was lambasted by sales people to buy because it was the end of the month.

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hardball20k
4/21/2012 6:47:27 PM

Overall Score: 3 Star Rating   2.6  

Reason for Visit: Sales (Used)

I recommend this dealer: No

Employee(s) Dealt With: Jerry Basey

My Review of Boucher Chevrolet In Waukesha:
The problem was not Jerry's fault. I purchased a car that was certified used. I had returned a lease vehicle (with another full year on the warranty) in order to look for a 4 door car. I had no problem keeping the 2 door but just wanted to look. I told Jerry that the warranty was important to me and to help me find one with a warranty. We found a 4 door cobalt that fit all my criteria. Same monthly cost, warranty, and 4 doors. I purchased the car and went on my way. A few weeks in the front right speaker stopped working. I took the car back later that summer to get it fixed (I had called Jerry right away and he said I could bring it in anytime in the next year because I had the warranty). When they said it was fixable i was told it would cost 300 dollars. The used car manager then told me I didnt have the super special stamp they use to show it was a certified used car. They offered to fix it for free but that I still would not have a warranty. I was upset but whatever. Now recently I had to replace the entire front end (at 55,000 miles). At a cost of 1100 dollars. This is the last time I will go to Boucher in Waukesha.

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krokus
4/3/2012 9:30:20 PM

Overall Score: 2 Star Rating   2.3  

Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With: Pat M. & Dan S.

My Review of Boucher Chevrolet In Waukesha:
Horrible experience!

I have to give Dan S.(sales-person) credit for touching base with me via telephone (there was lack of communication with his coworkers regarding the financing process). He had to call me to see where things were at. He was overall friendly and interested in my business.

However, Pat M. who I dealt with regarding the financing told me that I would not get a better deal on the vehicle's price and interest rate (7.43%) due to the credit inquires from my vehicle shopping. He also suggested that I may not be able to afford the vehicle. This was all after I stated I wanted to browse other prices when I was approved for financing.

Well, I went to Braeger Chevrolet (27th St.) and paid $1000 less for same vehicle and my interest rate was 1.9%. There was also no unfriendly attitude at Braeger!

Skip Boucher and go to Braeger!

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Banda
3/11/2012 11:41:11 AM

Overall Score: 1 Star Rating   1.0  

Reason for Visit: Service

I recommend this dealer: No

Employee(s) Dealt With: X

My Review of Boucher Chevrolet In Waukesha:
Disaster ! They constantly change parts and still not fixed the car ! Poor communication ! Unorganized ! Very arrogant, don't waste your time, I would HIGHLY suggest going elsewhere !

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allmax829
3/8/2012 1:05:02 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Gliatis,Amy Hirsh,Tom Stamates, Patrick Swenson,Richard Brown and Lance Teske

My Review of Boucher Chevrolet In Waukesha:
Hi All
We were in need of a new car and my wife had done alot of research.
She wanted to test drive many different cars and go from there.
While at other dealerships, (Ford ,Mazda,Scion and Toyota etc.)they were all hard sell. They did not listen to what we wanted and frowned when we wanted to drive both hatch back and sedans.
At Boucher, both stores (Hyudai and Chevy) were very accomidating and listened to our needs from what we wanted drive to financing and what would work for us.
Beth liked the Sonic the best. Steve was very helpfull and answered all of her questions.
We had been back several times to test drive and Steve was always there to help.
Everything was very easy going and everybody was very friendly.
I'm very happy with the car and service.
Thanks for all the help!
mike

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Dkop13
3/6/2012 11:39:56 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dave Allard

My Review of Boucher Chevrolet In Waukesha:
Everyone we dealt with at the dealership,Dave Allard, his manager who helped locate and make a trade for a vehicle we found that matched what we wanted to the closing representative did an ourstanding job. We have purchased several cars/trucks from Dave over the years and as hard as it is to buy a new vehicle,I've always enjoyed working with him.I would highly recommend both he and Boucher.

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jhintz
2/13/2012 11:29:39 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jacob Rapinchuk

My Review of Boucher Chevrolet In Waukesha:
Just purchased a 2010 Camaro from Boucher and the experience could not have gone any better. The whole time it was a no pressure situation. Jacob Rapinchuk was an excellent sales person. He was friendly and honest. I will definately be returning when I am ready for a new car.

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Jeanne Gruber
1/12/2012 5:09:34 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Diane Tomkins

My Review of Boucher Chevrolet In Waukesha:
I was extremely satisfied with Diane's knowledge and expertise in handling all my questions and concerns. She is an excellent saleswoman and an assest to the Boucher dealership. She makes one feel very comfortable and is not at all high pressure and helps you make a good decision for your needs and desires. All in all it was a very comfortable working relationship and all the other people I dealt with from finance to management were very professional and accommodating.

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jcox63
1/9/2012 10:35:17 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Diane Tompkins

My Review of Boucher Chevrolet In Waukesha:
We are giving this rating because we are totally satisfied with Boucher Cheverolet in Waukesha. Everyone was very pleasant and helpful. We can honestly say we have never had such a wonderful salesperson as we had in Diane Tompkins for buying a car. There was no coercing, she told it like it was with no pressure to buy and very honest about everything. She was very experienced in the Sonic. We had no questions by the time we left. She is very personable and it was like we had known her forever. Totally made a huge difference. We would totally recommend this dealership to our friends and family! Many thanks Jim and Judy Cox

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