From the initial email from Suzanne after inquiring about my car, I knew that this dealership was different. Suzanne was friendly, polite and not pushy! What a bonus!! After a few schedule changes and eventually being able to head into the dealership, my initial thoughts about Suzanne were right on target - very nice, a great listener and eager to help. She introduced me to Nick for the actual sales process, and what a treat he was! Nick is very friendly, polite, funny, enthusiastic and understanding that not everyone's car buying financial situation is perfect. With that being said, he sent my daughter and I out on our test drive - we were HOOKED! Fran was the last but certainly not the least of our VW team! She worked hard and was able to make my financing easy and well within my limits. I can not say enough about this dealership and their wonderful care and overall helpful attitude! Icing on the VW cake? The VW Teddy Bear Nick gave my 12 year old daughter the day we picked up my sunny yellow VW Bettle convertible! I have recommended this dealership to others and will certainly travel the hour necessary for scheduled maintenance.
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