Read Reviews Bowen Scarff Ford Lincoln

Bowen Scarff Ford Lincoln

Bowen Scarff Ford Lincoln

1157 Central Avenue North
Kent, Washington 98032


Sales: (800) 577-1158
Service: (253) 852-3340
Parts: (253) 852-3340

Manufacturers: Ford, Lincoln

Write a ReviewWrite a Review

  • Customer Service:

    4.7
  • Quality of Work:

    4.5
  • Friendliness:

    4.8
  • Overall Experience:

    4.7
  • Pricing:

    4.4

24-Month Rating

based on 26 reviews

4.6

4.6 out of 5

72 lifetime reviews

Bowen Scarff Ford Lincoln

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Certified: Bowen Scarff Ford Lincoln

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Bowen Scarff Ford Lincoln has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Bowen Scarff Ford Lincoln

Let's face it - nobody likes getting hassled when it's time to buy a vehicle. Wouldn't it be great if a car dealership would just give you their Best Price Upfront without having to haggle for hours and days?

Bowen Scarff Ford Lincoln Mercury is your answer! We post our absolute best price in the window of every new & used vehicle every day! No games, no gimmicks, no stress! We call it the "No-Dicker Stickerâ„¢." That's the kind of commitment to customer satisfaction we've maintained for 53 years. Visit us, you will notice a difference.

Our Location

Sales/Showroom

Monday: 8:30 AM - 7:30 AM

Tuesday: 8:30 AM - 7:30 PM

Wednesday: 8:30 AM - 7:30 PM

Thursday: 8:30 AM - 7:30 PM

Friday: 8:30 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: 11:00 AM - 5:00 PM


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed


Our Amenities

After Hours Drop-Off Instant Financing
Cable TV Parts Store
Children's Play Room Shuttle Service
Customer Lounge Area Television
Drive-In Service Vending Machines
Free Coffee

DennisRue
6/17/2013 8:50:12 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Hugh MonahanHugh Monahan
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bowen Scarff Ford Lincoln:

AFTER BUYING MY LAST THREE CARS @ A DEALER WHERE I LIVE (PUYALLUP) AND GETTING HOSED BY THEM I LISTENED TO A FRIEND'S RECOMMENDATION AND WENT TO BOWEN SCARRF. THE NO DICKER STICKER IS FOR REAL AND NOT JUST AN ADVERTISING GIMMICK. IF YOU SEE A CAR ON THEIR WEB SITE, THEY ACTUALLY HAVE THE CAR AT THE PRICE SHOWN. UNLIKE KORUM HYUNDAI WHO TRIES TO CHARGE A PREMIUM OVER INVOICE AND WANTS TO STIFF YOU ON YOUR TRADE IN. WHAT A REFRESHING EXPERIENCE IT WAS TO DEAL WITH HUGH MONAHAN. HE IS A TRUE PROFESSIONAL. DENNIS RUE

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Tuckr2
6/13/2013 10:20:54 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Randy GoodRandy Good
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bowen Scarff Ford Lincoln:

In May we contacted Bowen Scarff Ford about purchasing a 2013 Explorer. The no dicker sticker made the buying process the easiest we have done in 35 years of car buying. They also do honor Costco Car buying program and lowered the car price even more. On top of this I was able to use a Ford discount coupon for an additional 750.00 off. We saved over 8000.00 off MSRP. I was able to get a very good value for my trade in.
This was by far the easiest sale I have ever had to deal with. Randy Good was the sales person. Randy took the time to explain features on the "My Ford Touch" and assist us in quickly setting up our cell phone and address book online. An awesome gentleman who treated us extremely well.
Thank you all,
Ken and Kelli Welsh

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ajk_
6/9/2013 8:42:37 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tom KeefeTom Keefe
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bowen Scarff Ford Lincoln:

I went there a total of 6 times.
Tom was very helpful each time going over the details (multiple times)

there were no :

no annoying phone call
no high pressure sales tactic.

definitely recommend Bowen/Scarff

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Boyntar75
5/29/2013 10:50:05 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tom KeefeTom Keefe
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bowen Scarff Ford Lincoln:

Without a doubt the most hassle free car experience I have ever had. Tom was fantastic, and I will recommend both him and this dealership to my friends and colleagues .

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bills63
3/5/2013 4:21:45 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tom KeefeTom Keefe
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bowen Scarff Ford Lincoln:

Tom Keefe and Brian Camp at Bowen Scarff Ford made the entire new car buying experience the best that we have encountered. They were extremely professional and customer oriented as we went from deciding on a model, through the ordering process, and finally, at the delivery of our Fusion Hybrid. With the no dicker approach to the price and the attitude of all the people with whom we dealt at this dealership, we always felt that we were in good hands and that they were commited to making sure that we got the best deal available.

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STANG69
2/17/2013 6:08:21 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dan ForwardDan Forward
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bowen Scarff Ford Lincoln:

Bowen Scarff Ford and Dan Foward are great to buy from. Dan makes it easy to buy, no presser to buy. Second buy from Dan, nineth from Bowen Scarff Ford. We had a nail in the tire the next day. They bought a new tire and put it on. Thanks Dan

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dkholiday12
2/6/2013 9:58:01 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rick CuddieRick Cuddie
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bowen Scarff Ford Lincoln:

straight shooters. was up front with all the costs in the purchase price. had to travel by air 1200 miles to pick up the vehicle. went off without a hitch. everything from vehicle being ready to papers set for signatures highlighted and only a couple of minutes to complete. Thankyou to the staff of bowen scarff rord and a special thanks to rick cudie for all his help and what seemed to be always undivided attention. details were great

Thankyou Rick

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silkweaver
1/21/2013 4:51:57 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Monica in service
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of Bowen Scarff Ford Lincoln:

We started taking our Lincoln Navigator to this dealership about 30-40 minutes drive from our house, rather than the Bellevue Ford-Lincoln which is only 10 min away. What a difference! They are pleasant to deal with, do what they say they're going to do, keep in contact, give us choices... everything you want from a service department.

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breta000
1/11/2013 11:21:08 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Spike AddisSpike Addis
Rick RickerRick Ricker
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    4
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    4.8

My Review Of Bowen Scarff Ford Lincoln:

After some internet homework I went to see Rick Ricker, Used Car Sales. We test drove a 2004 Colorado, and I bought it. This was a No-Dicker-Sticker/As-is vehicle. My internet research indicated the posted price was quite fair, and I appreciate the streamlined sales process this provides...none of that running back & forth to the manager's office with different versions of payment plans. The nice lady in the Credit department submitted a loan request to BECU for me, which passed. Rick made sure the cabin Fan rheostat was repaired for me, too.

I was a little freaked-out when the engine light came-on, after driving less than 10 miles, but a phone call later I was back at the dealership where Spike made arrangements to have Service check-out the issue. They went above/beyond by taking the vehicle to the Chevy dealer for a small repair, providing & providing me a loaner car! I am a very happy Customer!

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Ahhhunt
1/10/2013 1:04:15 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Spike AddisSpike Addis
Spike AddisSpike Addis
Kari MonahanKari Monahan
Hugh MonahanHugh Monahan
Kari MonahanKari Monahan
  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bowen Scarff Ford Lincoln:

Excellent experience and good value. I will definitely be a repeat customer. Thank you. They have done an awsome job before and after the sale.

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