Brad Manning Ford
DeKalb, IL
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99 Reviews of Brad Manning Ford
2 thumbs up! They handle the recent repairs to my vehicle expertly and in a timely fashion, drove vehicle 600 the next day and vehicle performed well with no probl They handle the recent repairs to my vehicle expertly and in a timely fashion, drove vehicle 600 the next day and vehicle performed well with no problems. More
Highly Recommend!!! We have now bought two used vehicles from them. Eric and Tim are great to work with, we have so much fun when we work together they always make it a p We have now bought two used vehicles from them. Eric and Tim are great to work with, we have so much fun when we work together they always make it a pleasurable experience. This time we had brought our daughter in with us and they made her a part of the experience, she wants to know when we can go back, and she is only 9. More
Recall service Service was completed at a convenient time for us, a service loaner was made available for my wife so she could continue on with her day. Work was co Service was completed at a convenient time for us, a service loaner was made available for my wife so she could continue on with her day. Work was completed on time a done satisfactorily. Thanks nice job ! More
Amazing service Aaron and team we excellent in the service completed on my 2013 Ford Explorer. They were very knowledgable on the issue with the Front t case, along w Aaron and team we excellent in the service completed on my 2013 Ford Explorer. They were very knowledgable on the issue with the Front t case, along with details on how the fluid came to boiling. Not rotating my tires enough. Without this guidance, I would have burned up another one in a couple thousand miles. Highly recommend this dealer for knowledge and outstanding customer service More
Great sales people, great service dept. Sales people very knowledgeable about vehicles, and service department is great. They have a service/parts director (Aaron) who manages the department Sales people very knowledgeable about vehicles, and service department is great. They have a service/parts director (Aaron) who manages the departments efficiently. They also service vehicles other than ford. More
Never had a better experience! I had been having issues with my car. No one could seem to figure it out. Took it to Brad Manning and they were so knowledgeable and were able to fi I had been having issues with my car. No one could seem to figure it out. Took it to Brad Manning and they were so knowledgeable and were able to figure out what the problem was! #1 dealership in the area! More
Lousy sales manager Went to drive a f-150. Came from Janesville,wil which is about 1.5 hrs away. Salesman was Cole and he was a decent guy. We drove the truck and ever Went to drive a f-150. Came from Janesville,wil which is about 1.5 hrs away. Salesman was Cole and he was a decent guy. We drove the truck and everything went well. The lens on the tail light was broken which I found odd it wouldn't have been fixed. I had cash to purchase and made my offer which was very very close to the listed price. I asked that the tail light be fixed too since it only seemed right( I was told over the phone there was no damage on the truck). Cole thinks my offer is good and goes to Tim Tucci's office his sales manager to discuss the deal. From my seat across the dealership I can hear Tim telling him that I can just make the drive all the way back to Janesville....(I can assume he didn't like my offer as his voice trails off). I don't know what prompted the loud discussion but he could have at least closed the door. Needless to say Cole came back and told me they couldn't move on the price or fix the tail light. I shook Cole's hand and headed for the door. He asked me to wait one minute as he visited his manager one more time. I waited by the door and Tim himself came out and told me they would sell the truck for the price they wanted. I shook his hand and said we couldn't agree and left. Why would this dealership use my distance of travel against me in a deal? I conducted myself professionally. Not sure why the environment was so unwelcome. I considered contacting Mr. Manning himself but after reading some of these reviews I don't think it will help. More
Best Ford Dealer around I've bought my last 5 vehicles from them and always service them here. All the sales and service members are very helpful and easy to work with. I've bought my last 5 vehicles from them and always service them here. All the sales and service members are very helpful and easy to work with. More
Very rude, unprofessional service department They literally attack any negative reviews on Google maps. They broke my car and refused to fix the damage that they caused.. very unsatisfied custome They literally attack any negative reviews on Google maps. They broke my car and refused to fix the damage that they caused.. very unsatisfied customer. More
Best Ford dealer in DeKalb,Il Between Ben and Rich, these are the 2 best guys i have worked with at a dealership, while most people don't trust dealerships, i have all the trust in Between Ben and Rich, these are the 2 best guys i have worked with at a dealership, while most people don't trust dealerships, i have all the trust in the world with Brad Manning Ford.Keep up the good work guys! And don't let the negative comments from another Ford dealer in DeKalb get you down. More