"Great Experience with Rudy & Nick"
Would highly recommend Rudy Johnson as a sales associate when purchasing a new vehicle. Easy to work with, knowledgeable, no pressure - overall a very pleasant experience. Nick was thorough & well organized making finalizing the purchase simple and done in a minimal amount of time.
"Unmatched knowledge and friendliness."
I was fortunate enough to have Keri Johnson as my salesperson during the process of purchasing my 2015 Fusion. Keri knows her product very well and could answer any question I posed to her. Keri made the car buying process extremely easy and stress free. Overall I am extremely satisfied with the service I received from Keri and the staff at Braeger.
A situation came up where i had to buy a car that I wasn't expecting too. I called about this car, and was told it was available. I came up, and we took a test drive with the AC on and windows open. I told Fred the car was for me and my pregnant wife. He failed to tell me that the car was originally owned by a smoker and didn't make me aware of it. Then later had the car detailed and covered up with A LOT of air freshener, so with the test drive being set up the way it was, and then the detailing, the smell didn't come up til later. When I called him and told him I think the car may have been owned by a smoker, and he responded that he knew it was but didn't want to say anything because he was looking for the sale.
They did give me an air filter change, but that's a band-aid covering up a gash. I understand that a sales job is about making money, but sometimes ethics need to play a factor. I mentioned immediately this was for me and my pregnant wife, and not she has to breathe in this smell which I am not happy about.