Braman Motorcars Audi

Braman Motorcars Audi
2815 Okechobee Boulevard
West Palm Beach, Florida 33409
(561) 615-4800

Manufacturer: Audi

Most Reviewed Employees
Marty Newman Marty Newman
Audi Brand Specialist
Paul Montelbano Paul Montelbano
Client Advisor
Dennis Turner Dennis Turner
Audi Brand Specialist
Rob Stribling Rob Stribling
Client Advisor
Ronald Bacak Ronald Bacak
Sales Manager
Chris Hill Chris Hill
Client Advisor
Ken Dunlap Ken Dunlap
Service Writer
Jay Werner Jay Werner
Client Advisor
Mark Bendeck Mark Bendeck
Client Advisor
Lee Aksoy Lee Aksoy
Client Advisor
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Dealership Amenities
There are no Amenities listed for this dealer yet. Dealer Amenities are for Certified Dealers.


Twenty-Four Month Rating: 4.9/5
131 Reviews
Braman Motorcars Audi

Overall Score: 5 Star Rating4.9





About Braman Motorcars Audi
Certified: Braman Motorcars Audi
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Braman Motorcars Audi has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.


BattChief765
5/2/2012 8:45:04 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Lee Aksoy

My Review of Braman Motorcars Audi:
This was our fourth lease/purchase from Audi and Lee Aksoy. As always Lee is consistently professional, and pleasant to deal with as are all the staff. Keep up the great work & see you next time!

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George Liperote
4/26/2012 9:20:25 AM

Overall Score: 2 Star Rating   2.5  

Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With: Ronald Bacak

My Review of Braman Motorcars Audi:
The overall feeling I got from this dealership is one of dishonesty and mistrust. Failure to mention the Audi loyalty discount, and then compounding it by leaving it off the bill of sale, after mentioning it to them 4 times, is very suspicious.

After bringing it to their attention, somehow it was MY fault that the front liscense plate holder (NY state) was not installed, but they were willing to "share the Cost" to have it done.

On the positive side, our sales rep, Herb Otten, was fine. My comments refer to
others with whom I had contact at Braman.

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Southland
4/19/2012 7:39:00 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Hill

My Review of Braman Motorcars Audi:
Chris Hill is an asset to the Braman Corporation, at no point would i have considered him one of those salesmen that we all dread. Chris took the time needed to make me feel comfortable with my decision, while maintaining a true sense of professionalism. I would highly recomend both Braman and Chris Hill to both family and friends who may be in the market for a new car.

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Bmc1334
4/18/2012 11:13:06 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Lee Aksoy

My Review of Braman Motorcars Audi:
After visiting several Audi dealers in South Florida, I became a bit discouraged. I Had dealt with Audi of Lighthouse Point and Audi of Coral Springs and found both to be not very customer friendly. I am originally from Pennsylvania and was never exposed to this type of treatment. In PA, they really make you feel like they want your business. So, I decided to explore dealers outside of my area and that is when I met Lee. From the very start, he was willing to work with me to get me the SUV I wanted at a price that was affordable to me. When the other dealers told me I would have to wait months for a car and then tried to "nickel and dime" me to death, Lee got me the car in 3 weeks and gave me a very fair price! I love my Audi and appreciate Lee and Braman's efforts to deliver the car I wanted at a price I was willing to pay.


Janet P.
Boca Raton, FL

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Jbusse
4/18/2012 9:27:19 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Lee Aksoy

My Review of Braman Motorcars Audi:
Remarkable service, from the moment I contacted Mr. Askoy, I was made to feel. A true customer . Would recommend highly without reservations. I have negotiated may auto deals in the past and this time had minimal issues to discuss before they put a deal together that was better than any other dealer nearby.

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mesafinn
3/21/2012 10:01:30 PM

Overall Score: 3 Star Rating   2.8  

Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With: Lee Aksoy

My Review of Braman Motorcars Audi:
As a former Lexus owner, I wanted to test drive the Audi and get a feel for the experience and what it could offer me. I had owned the Lexus SC430, and I did not intend to trade it in but rather looked at the Audi A4 and the Audi Q5 for a different type of vehicle.

My exchanges with Lee Aksoy were fine. It was not until he brought in John Maggio into the process that my mood about Audi changed. John was condescending, arrogant, and flippant. He told me that they were used to dealing with high-end clients, high-paying clients, and clients who made "better offers." It's great he is used to working with individuals with such disposable income, but his intonations were not welcomed nor solicited. I would have walked away from his counteroffer and the entire exchange if it had not been for Lee, our interactions, and my own unique needs in the moment.

In retrospect, I wish I had. There are too many Audi dealers, too many Audis to choose from, and my 'disposable income' likely would have been better spent. John was not suave, sophisticated, nor savvy. Sure, he made a sale from me but that had more to do with my momentary needs and not because I was impressed with Audi, John Maggio, or the overall experience. I remain a Lexus-at-heart guy because their customer service has met my expectations in a way that Audi has not. Disappointingly, I've never even heard from Lee or John about my car and whether or not I've been happy with my choice. Apparently, I wasn't a high-end, high-paying enough client to merit such a follow-up.

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Mitch_S
1/7/2012 11:16:46 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Marc Jaffee, TJ Graybell

My Review of Braman Motorcars Audi:
What a great experience. In stark contrast to another local high end dealership that dealt in an ethically dubious manner, at best (so I didn't do business with them), Braman lived up to the reputation of the 3 friends who referred me to them. Marc, the salesperson to whom I was referred, gave new meaning to professionalism, courtesy, respect for and satisfaction of the customer. Not to go overboard, but Marc re-defined the high end of what a car-purchasing experience should be, exceeding all expectations. When you feel comfortable that you got a good deal and they got a good deal, that they value your business, that you were not in any way given a hard sell, that your sales rep was knowledgeable even about a car they don't sell new (mine was a Mercedes, which has been amazing), you know you've got a dealer whom you can trust and go back to again and again. These guys are professionals of the highest caliber. Thanks, Marc, for finding me a terrific car and making the purchasing experience a true pleasure. I look forward to doing business with you for many years to come.

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JGjr07
1/6/2012 10:28:18 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Hill

My Review of Braman Motorcars Audi:
The experience of buying a new car should be effortless, smooth, and pleasant. That is exactly what Chris Hill delivered to us at Braman Motorcars. From having the car ready for us when we visited the dealer for the first time, to taking his time to show us all of what was available, Chris did a fantastic job at accommodating our needs and finding the best car for us. I would highly recommend Braman Motorcars to anyone who is looking for a fantastic car buying experience. Chris was professional, candid in his feedback about each individual vehicle, and caring which is most important. He listened to our desires and found us the best car! Thanks again.

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RAFWA
1/4/2012 7:49:48 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Rob Stribling

My Review of Braman Motorcars Audi:
ROB WAS OUTSTANDING AND A TRUE GENTLEMAN.HE MADE THE EXPERIENCE SMOOTH AS SILK.HE WAS NOT AT ALL PUSHY AND WENT ABOVE AND BEYOND IN MEETING OUR EXPECTATIONS AND DESIRES FOR OUR SPECIFIC CAR, SCROLLING THE COUNTRY TO OBTAIN A CAR THAT MEET OUR NEEDS. I WHOLEHEARTEDLY RECOMMEND HIM AND LOOK FORWARD TO WORKING WITH HIM AGAIN FOR MY FUTURE AUTOMOTIVE NEEDS.HE IS BY FAR THE BEST INDIVIDUAL THAT I HAVE DEALT WITH IN THE AUTO INDUSTRY

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peterose9
1/4/2012 7:02:12 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Marty Newman

My Review of Braman Motorcars Audi:
I worked with Martin when I bought my last 2 Audis and was always pleased with the professional, knowledgeable and courteous manner in which he dealt with me. My wife is also a participant in the buying process and we both agree that Marty is the best salesman we have ever worked with!

Keep up the good work Marty.

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