DO NOT GO HERE! The worst mistake of my life, Walter Watts our sales rep was great, knowledgeable and a pleasure to work, with but it ends there. Next we were turned over to the biggest, whining, lying, deceptive, cheating, xxxxxxx I think I have ever met THE F & I guy, my son really wanted the car, so we bought it. After we left, our credit was maliciously attacked 10 times (which lowers your credit score about 50 points.) I called to complain, some yahoo (Allen Hicks) claiming to be the general manager lied to me, He wasn't a General manager at all, the F&I jerk lied to me yet again, then ran my credit yet again. I made 4 attempts to talk to a Jordan Kuhn (I think he's the general manager or the owner) now, for a week now, he does return calls. I have been in contact with VW corporate, and they have gotten other complaints on these same deceptive practices. DO NOT EVER DO BUSINESS WITH THESE DIRTBAGS! If I could I would rate them even lower than 1 star - Buyer beware!