Brattleboro Subaru

Brattleboro Subaru
1234 Putney Rd
Brattleboro, Vermont 05301
(802) 251-1000

Manufacturer: Subaru


Most Reviewed Employees
Jason Steele Jason Steele
Sales Consultant
Chris Ducharme Chris Ducharme
Sales Consultant
Luke Higley Luke Higley
Sales Manager
Nizam Mushaba Nizam Mushaba
Business Manager
John Sciacca John Sciacca
General Manager
Nate Barnard Nate Barnard
Service Advisor
Billy Boutilette Billy Boutilette
Sales Consultant
Mike Masters Mike Masters
Internet Sales Manager
Rose Kochman Rose Kochman
Sales Consultant
Heidi Hathaway-Busby Heidi Hathaway-Busby
Service Advisor
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Cable TV
Customer Lounge Area
Free Gourmet Coffee
Free Loaner Cars
Free WiFi
Parts Store
Pet Friendly
Shuttle Service
HDTV
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: 11:00 AM - 3:00 PM

Twenty-Four Month Rating: 4.9/5
42 Reviews
Brattleboro Subaru

Overall Score: 5 Star Rating4.9



About Brattleboro Subaru
Certified: Brattleboro Subaru
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Brattleboro Subaru has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Brattleboro Subaru
At our greater Brattleboro new and used Subaru dealership your satisfaction is our primary concern. With a knowledgeable sales team, large inventory and everyday low prices, Brattleboro Subaru is the first and last place you will need to shop for a new or used car by Subaru. We are dedicated to exceeding the expectations of each individual that walks through the dealership's door.

shellman
5/15/2012 9:24:15 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Marie Flack, Mike Masters, Nizam Mushaba

My Review of Brattleboro Subaru:
We just bought a 2012 Surabu Forester from this dealership. We found this dealer via the Consumer Reports car buying service and drove in from Saratoga Springs, NY to complete the purchase.

Every aspect of this purchase was pleasant and simple. We received great service, support and a great price. All the other dealers we spoke with tried really hard to sell us something off their lot. This dealer quickly offered to order the exact car we were looking for. Why was this so difficult for all the other Subaru dealers closer to our home? We were not in a hurry to buy, so this was a perfect solution for us.

We never felt pressured at any stage of the purchase procedure. (our last car purchase of a Toyota was pleasant until they pressured us into buying extended warranties, key protection, etc. This dealer presented our options, explained them all, and accepted our decision.)

There was one problem with the vehicle. One of the port installed options was missing. They quickly fixed this while we were completing the paperwork. So it was a non-problem. Very professionally handled.

Perhaps most importantly. The price we were quoted over the internet was the price we paid. There were no last minute surprises.

I can honestly say that this was the best new car buying experience that I have ever had (dating back 25 years).

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whiskeymike
5/10/2012 2:47:03 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jason Steele

My Review of Brattleboro Subaru:
Exceptionally well informed sales person, contagiously enthusiastic re: WRX's. I learned a lot, even though I was a current owner of a 2004 WRX. I will stay in touch with this guy; he has much knowledge to transfer. And he is a decent person.

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kallemom
5/9/2012 11:03:41 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jason Steele

My Review of Brattleboro Subaru:
I had stopped at a few dealerships before I was referred to Jason Steele and Brattleboro Subaru. I called Jason and told him what I was looking for, I went in later that day and he showed me a car i liked and knew his product well! This is my first Subaru and Long story short I loved my car and am very happy with every one there. If you are looking for a Subaru call Jason as he really knows his stuff. Thanks so much....

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cap1019
5/8/2012 6:07:30 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Ducharme

My Review of Brattleboro Subaru:
when i go to a dealership i want to be treated like a customer , treated with respect and dealt with honestly. chris did all these things and gave us the best trade in on our car. thanks subaruman.

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Jimjamonit
5/3/2012 5:13:33 PM

Overall Score: 5 Star Rating   4.6  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Billy Boutilette

My Review of Brattleboro Subaru:
Billy was the most helpful person I felt with. When it came to getting my car finalized he got it done no hassle no bs just straight to the end everyone was very nice and treated me like a king I will be putting bills name out to everyone I know that is looking for a new or used car

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jgebs87
5/2/2012 9:55:34 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Ducharme, Mike Masters

My Review of Brattleboro Subaru:
The service I recieved was the best I have ever encounted at a dealer. I found a car online, called up Mike Masters to ask a bit more about the vehicle, and went in a bit later to test drive it.

When I got to the dealer, they had brought the car up front and had it ready and waiting for me.

Chris Ducharme immediately welcomed me, introduced me to Mike, and got me into the car for a test drive.

I think my favorite part was being able to bring my dog in the dealer, getting a logoed "SUBARU" mess bag for my dog, then taking her for a test drive with me!

A couple days later I had to come in for a service and was treated very well. The appointment was set up immediately and they worked with me every step of the way to right the issue, including making me feel comfortable in their lounge with a cup of coffee (it's amazing what coffee does!).

I am very much looking forward to doing business with this dealer in the future and will recommend to anyone in the market for a new or used car.

Thank you!

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Gildenballokes
4/27/2012 1:43:19 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Nate Barnard

My Review of Brattleboro Subaru:
Long story short, Nate and company saved my ass. I'd purchased a '97 Impreza Outback Sport in NYC back on April 6 to give to my daughter up in Burlington, Vermont. The car died halfway between New York and Vermont. Check Engine light flashing, car shuddering and barely moving - all very exciting. I had it towed to one establishment where it sat for many days before they threw up their hands and passed it back to me. I then had it towed to Brattleboro Subaru, which is where I should have taken it to begin with. Time was marching on and I still needed to get the car repaired, registered and up to Burlington by the 26th of April (the daughter needed the car to get to and from her new job). Some crucial parts were unavailable regionally and had to be ordered from Subaru HQ, which got them to Brattleboro on the afternoon of the 25th. Nate had gotten done everything he could get done before receiving the elusive parts and managed to get the car back together – and running beautifully, I might add – by 2:00 p.m. on the 26th, which meant we were able to make it to the Department of Motor Vehicles in Springfield prior to their 4:00 p.m. closing time to register the car. And then on up to Burlington.

The daughter started work this morning and was very pleased with her "new" car. And I'm very pleased to have had the good fortune of dealing with Nate and the crew at Brattleboro Subaru.

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WManner
4/27/2012 8:43:55 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jason Steele

My Review of Brattleboro Subaru:
I worked with Jason Steele to purchase a new vehicle. He demonstrated good knowledge of the vehicle, was friendly, answered all questions, and made the buying experience easy. Being new to the area Jason made the experience positive and gave me confidence in dealing with this dealership. I feel Jason halped me purchase the vehicle at a fair price.

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nadeauderek
4/25/2012 5:09:56 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jason Steele

My Review of Brattleboro Subaru:
I met with Jason Steele, and worked with him to get into the car I wanted, and he was great to work with, very professional. I'd recommend him, as well as Brattleboro Subaru. My wife also has a Forester and has nothing but wonderful things to say about the service department as well.

Thanks for making it an easy choice!

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LRSymans
4/16/2012 3:39:01 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Ducharme

My Review of Brattleboro Subaru:
Chris Ducharme was just great to work with...he actually drove me to my insurance company so we could get the insurance I needed...awesome funny REAL guy and great customer service! I like the others I met on the team there as well...really nice no bs people...thanks again Chris..you rock!

Lynda Symans

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Reviews 11-20 >>