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Brewster Subaru
Brewster, NY
2,325 Reviews
Welcome to the All-New Brewster Subaru! As of November 17, 2014, the dealership formerly known as Smith-Cairns Subaru is under new ownership. Family owned and operated with over 25 years of Subaru experience, we look forward to serving New York and Connecticut Subaru owners and future owners. There are truckloads of factory fresh Subarus on their way to Brewster, plus many positive changes in the works. Here are just some of the things you can expect from the All-New Brewster Subaru:
Friendly Faces: Lots of familiar faces and some new ones too!
A Relaxed, Low Pressure Environment: Our Experienced Subaru sales and service staff are here to serve your needs and guide you through the shopping process.
Change has already begun: We are working hard to quickly bring you an improved dealer experience. More customer parking, a new look in the showroom, an upgraded customer lounge & refreshments are just few of the enhancements we have already made with much more to come.
Receive the most for your trade in: Although we are family owned, we own a number of dealerships and have many outlets available that allow us to pay the most for your trade in. We accept trades of all makes and models with the most competitive offers.
Brewster Subaru is easy to get to right off Route 84 and our goal is to make it an enjoyable and quality Subaru buying and servicing experience that you will want to tell your friends and family about. We look forward to meeting and serving all of our new customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
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Showing 2,325 reviews
April 22, 2024
Always exceptional service, Carmelina is a most responsive salesperson and Danny in service is also gave me great advice. Rich through management, finance and delivery was also accommodating and pr responsive salesperson and Danny in service is also gave me great advice. Rich through management, finance and delivery was also accommodating and professional. Christian also explained the many features of the new Solterra and spent time with me before I left the dealership. This my seventh Subaru and I am thrilled with my first EV! I LOVE MY SUBARU! More
by vinny.navigator
Helpful April 21, 2024
Very efficient and attentive. They really made getting a new car an easy and delightful experience. They really made getting a new car an easy and delightful experience. More
by jromero905
April 20, 2024
Thanks for a wonderfully smooth transition from my old vehicle to the new vehicle. Anthony thanks for making the experience easy. Oh and Rich was great too :-) 5th car at Brewster Subaru. If I'm sti vehicle to the new vehicle. Anthony thanks for making the experience easy. Oh and Rich was great too :-) 5th car at Brewster Subaru. If I'm still in NY I'll be back for my 6th! More
by Mario
April 20, 2024
We've worked with this dealership for 8 years and have always had excellent service, whether purchasing a Subaru, or bringing it there to have it serviced. always had excellent service, whether purchasing a Subaru, or bringing it there to have it serviced. More
by Suzanne and family
April 19, 2024
What a difference! In all the years I've bought cars at dealerships (big and small), this was the first pleasant and most painless experience I've ever had. Every s In all the years I've bought cars at dealerships (big and small), this was the first pleasant and most painless experience I've ever had. Every single person I came in contact with (receptionist, sales manager, general manager, salesman, parts manager, business manager, etc) was pleasant, patient, knowledgeable and transparent. At no point did I feel pressured or misled. Such as stark contrast from other dealerships in which I'm used to walking in on the defensive and wary of being ripped off. Not here. Towards the end, I felt more like I was hanging out with them rather than doing a major purchase. Honestly, they treat costumers the way they'd like to be treated. That was on the people side. As for the car itself, that was as much of a gem as the staff... It was a 2021 Forester Certified Pre-Owned in mint condition! I work on my own cars so I inspected it thoroughly...for rust, worn belts, leaking gaskets, etc. Not only was everything working as it should, but Brewster Subaru had already done the work to the car (in order to qualify as a CPO) that I was prepared to do myself. Yes, I ended up spending more than I had budgeted, but ended up with a much better car and added peace of mind. Not only am I and my wife very satisfied with our purchase, but I'm now going to start bringing my other (older) Subaru for service--even though I live in Queens and there are closer dealerships to me. I am in no way affiliated to this dealership. My review is genuine. Do yourselves a favor and go here first! Shoutouts and thanks Nick, Nelson, David, and Rich for making this the best experience I've ever had at a dealership. Thanks Brewster Subaru family! More
by Angel
April 17, 2024
I was extremely pleased with the service at Brewster Subaru. I found Rich johnson to be exceptionally friendly, helpful and professional Subaru. I found Rich johnson to be exceptionally friendly, helpful and professional More
by starrridge
Employees Worked With
April 16, 2024
“Helpful, professional, and knowledgeable. The entire team made our car buying experience easy and stress free.”-Mike The entire team made our car buying experience easy and stress free.”-Mike More
by Mike24
April 14, 2024
My experience with Brewster Subaru was wonderful. From salesman, Joe to sales manager, Nick to business manager, Rich each person was friendly, courteous and very helpful. I am very glad I heard the From salesman, Joe to sales manager, Nick to business manager, Rich each person was friendly, courteous and very helpful. I am very glad I heard the ad on the radio and decided to go there. More
by adulkat
April 11, 2024
As a Subaru customer for 12 years I wouldn't dream of going to any other Subaru dealership than Brewster. It truly continues to be the ultimate experience, whether I'm in need of service or sales. My exp going to any other Subaru dealership than Brewster. It truly continues to be the ultimate experience, whether I'm in need of service or sales. My experience has been outstanding in every way; buying my recent Forester was seamless and fun. Everyone is honest, welcoming, knowledgeable, and respectful. I look forward to my first oil change so I can drop in on Mitch and Rich. Lucky me. More
by lauriecameron410
April 11, 2024
Buying a new Subaru at this dealership was the most enjoyable experience I've ever had buying a car. All questions were answered and options explained by very knowledgeable and friendly staff with no p enjoyable experience I've ever had buying a car. All questions were answered and options explained by very knowledgeable and friendly staff with no pressure. More
by teabend
