Ill start by saying that Gregg is a great sales guy and did a fine job helping with my purchase. However, things went horribly wrong when I was practically kicked out of the smug finance managers office after I refused to buy their overpriced warranty and sign away all legal rights associated with the car purchase. When I said "I would not waive my rights as a consumer" the finance manager said "THEN YOUR NOT BUYING A CAR HERE"!!. He stormed out of the office with the paperwork leaving me and my son bewildered and embarrassed. This was after spending hours in the dealership and finance office.
Don't go to any dealer that requires you to sign a MANDATORY BINDING ARBITRATION clause. If there is ever an issue with your purchase that requires legal action you cannot get a lawyer. You sign away your right to sue or have a lawyer involved no matter what the issue is.
CALL AHEAD before you waste the time of driving out, test driving, listening to the sales pitch, running credit reports, listening to high pressure sales pitches on the warranty etc... This was the worst car buying experience I have ever had and I have bought a lot of cars in my lifetime.
Here is some research I have located on the implications of the "fine print" I almost signed at Brian Bemis Honda. Several other dealers use these so DON'T SIGN THEM!
Google the article "Why You Shouldn't Buy a Vehicle From Any Seller That Requires a "Mandatory Binding Arbitration Agreement" by Remar Sutton, President
The Consumer Task Force For Automotive Issues if you want to know more.
I Recommend This Dealer:
Gregg Randolph in Sales (Great Guy), Lee Whitted in Finance
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