Carl and manager Jason sold our parents a wonderful car at a great price. We felt lucky we just happened to be in town and were along for the experience. The professional, friendly, considerate, and no pressure transaction could not have been more pleasant. The finance manager, Lee, was definitely using more aggressive of an approach yet did an excellent job of explaining extra products, answering questions, and maintaining a relaxed professionalism (again, with a family focus).
Jason treated us all super well and complemented/managed the overall family experience. I would have to say Carl was the highlight, never rushed or rushing, and always exemplifying excellent customer service with an extremely refreshing human touch. It is difficult to describe his unique but relaxed approach to sales but we are much better people for the experience. Now, truly, how many times have you ever heard that about a car buying experience? And, no, we didn't know him before yesterday. Cheers to Jason and team for seeing the value in this delightful salesman. Our parents love him!
These young men must all have extraordinary parents and we appreciate the respect they shared with our parents! Thank you all very much.