I recently purchased a car from Bright Bay Mazda. It was a Certified Pre-owned CX-9. The Price was great for CPO car, so I made the decision to go for it. Based on what I had seen online of the car and what I was told, it looked like an excellent deal. I planned my 6 hour (each way) trip to get the car. At the end of the day, the car had a decent amount of damage (scrapes and bad touch-up paint) that was never disclosed along with some other cosmetic issues. Most of the paperwork was done prior to my arrival and I ended up spending 2x the amount of time I was told I’d be at the dealer. I wasn’t really given any documentation on the car, explanation of services performed before delivery and the wrong warranty booklet. The car only had a half of tank of gas and considering the $379 vehicle prep fee, the car was horribly detailed. I later reached out the dealer who I worked with via email and met in person and told him about the experience above and that the car was missing the power tailgate feature that was in the listing. I mentioned that I wanted to let them know rather than leaving a review on a website like this, but after not hearing back about my concerns, I figured I’d share my experience.