Brillance Honda

Manufacturer: Honda
Brillance Honda
210 N Route 31
Crystal Lake, Illinois 60156
(815) 459-6400


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Twenty-Four Month Rating: 3.1/5

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Certified: Brillance Honda

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Chris653
8/25/2007 12:47:12 PM

Reason for Visit: Sales

I recommend this dealer: No

My Review of Brillance Honda:
the salesman was nice but mr. choe was just plain irritating. he needs to take some lessons on how to treat people not only during a sale but afterwards. if you buy a car from him, do not expect anything from him later.

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Chris653
8/24/2007 3:08:47 PM

Reason for Visit: Sales

I recommend this dealer: No

My Review of Brillance Honda:
i love my new car too, but i sure wouldn't recommend this dealership to anyone. it certainly wasn't the best experience in my life. maybe i've just had more good experiences in my life.

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Reesa515
8/21/2007 12:56:30 PM

Reason for Visit: Sales

I recommend this dealer: No

My Review of Brillance Honda:
You found Mr. Choe helpful? Maybe if you don't question any of his practices. Great car - bad dealership. Mr. Choe has a bad, bad temper when you disagree with him. If he wants to gain more business by word of mouth, the best way to gain business, he needs to change his mannerisms. With much competition in the car dealership business, he better get a clue as to how to win people so they will recommend his dealership to friends and acquaintances.

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Marie0721
8/21/2007 12:31:28 PM

Reason for Visit: Sales

I recommend this dealer: No

My Review of Brillance Honda:
Anyone who is smart would not go to this dealership. There are many other Honda dealers out there who actually care about their customers after they buy a car. Ask others about a dealer before buying a car. You will probably find this one has a reputation and not a good one.

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Jelvenholl
8/16/2007 12:15:54 PM

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Brillance Honda:
I have never felt more confortable working with Mr. Choe, when buying my new Honda. You walked me through each step and I never had any questions thank you.

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francine
8/16/2007 12:14:52 PM

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Brillance Honda:
I had a wonderful experience talking and working on getting me a car with Warren.. I bought a car from Warren a couple months ago and will never go anywhere else.. Thank You Francine

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jaxzmom2
8/16/2007 2:23:30 AM

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Brillance Honda:
I have never had a better experience in my life. Thank you Mr. Warren Choe. I will never go anywhere else. I have never felt more comfortable and at ease. You explained everything completely. You are a great asset the company. Thank you for everything that you did to make my purchase a pleasant one. To all who is reading this I recommend Brilliance Honda and Mr. Warren Choe. Don't listen to stupid people in all the other ratings. Obviously they are not smart. People always want everything for free. Mr. Choe was amazing and honest with me. Thank you and I love my new Accord.

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Grace4me
7/22/2007 6:01:49 PM

Reason for Visit: Sales

I recommend this dealer: No

My Review of Brillance Honda:
Pushy financing to buy extended warranty.

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Toolman
6/24/2007 8:16:44 PM

Reason for Visit: Sales

I recommend this dealer: No

My Review of Brillance Honda:
I went there to buy a 04 Honda Pilot, the price was good. Everything went well until the finance man got very very pushy about extended warrenty and after about 20 minutes I got up and walked out. Told the sales man I wanted my old van back. Mr. Warren Choe asked if he could help. My wife said she wanted the Pilot. I agreed to Mr. Choe to complete the paper work. I was told I was getting $1000 dallers off the price of the Pilot so I send the papers. When I cooled down i found out that Mr. Choe charged me the $1000 for the extended warrenty but kept the payments the same. The understanding was that he was giving me $1000 off the price of the Pilot.
I would not recommend this dealerhip to my worst enemy.

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jdouglas27
5/28/2007 4:11:37 PM

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Brillance Honda:
This dealership has done a complete 360 since the new owners have taken over. If you want the BEST car buying experience EVER- please visit Brilliance Honda!!!!!

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