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Brilliance Honda of Crystal Lake

4.6

586 Lifetime Reviews

680 W Terra Cotta Ave, Crystal Lake, Illinois 60014
Call (815) 459-6400

Latest Reviews

August 23, 2017

"Good experience"

- Brad

Purchasing a new HR-V here was a good experience. The dealer knew the value of my trade-in without low-balling the price, and gave me a good deal on the new car. No haggling necessary - the final price came in under my expectations at the first proposal, and I do a lot of research ahead of time.

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Employees Worked With

Cindy

August 20, 2017

"Competive and Easy to Deal With"

- Shel_B

Brilliance Honda presented an extremely competitive price right off the bat. There were no games or any wear-you-down-tactics. Honda's are pretty well equipped at each trim level and they don't try to distort your choice and the final price with over-priced dealer-installed options. It's a straight-up car the way it should be. This was the buying experience we all want but rarely get. The staff is friendly, knowledgeable and helpful. In the car and dealer exploration phase they responded quickly with any and all information I requested. They were completely open and transparent regarding their offer. This was probably the fastest and easiest car purchase I have ever made and I have bought many cars over the years. Even the head of the Service Dept came by to introduce himself before we left. They are all proud of their dealership and as far as I'm concerned, they have a right to be. I actually walked away from a dealer who, instead of trying to fairly compete, chose instead to disparage any dealer as probably shady making a more competitive offer like Brilliance Honda. I don;t think anyone would go wrong coming to Brilliance Honda first. You will probably find the deal you want.

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Employees Worked With

Leslie Wood, Mike Houston

August 20, 2017

"Leasing of a HRV"

- DCR

The leasing experience was easy with no pressure. Eva Gagliardi was very knowledgeable about the HRV and the its features,. She was also familiar with the leasing terms and conditions, which was helpful as this was our first time car lease. She was a pleasure to deal with.

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Employees Worked With

Eva Gagliardi and leasing finance person (female). Both were pleasant to work with.

Photos

Brilliance Honda of Crystal Lake, Crystal Lake, IL, 60014