"5th car purchased or leased from Brilliance Honda"
We are very loyal customers of Brilliance Honda because of our salesman, Gary Cotshot! He is very professional, cordial, and honest! He is a pleasure to work with! We also love the Honda product!
The only negative comment I can make is that it takes TOO long. It seems like most of the time is spent just sitting and waiting! It should be a more efficient process. If it were easier, more people would come in to buy. No one wants to spend 5 hours to buy a car!
"Pleasant new car purchase, really?"
- Ken Scharmann
Yes really! The salesman set the bar high. Friendly, polite and considerate and he acted that way. We had a delay, causing an trip for me, in the process due to computer down time. But the dealership tried to make it up without me asking for some consideration.
I have learned to expect great service over the 7 years I have dealt with Brilliance and this visit was no exception. Kudos to all!