Britain Chevrolet Cadillac

Britain Chevrolet Cadillac
4715 Wesley St
Greenville, Texas 75401
(903) 450-4216

Manufacturers: Cadillac, Chevrolet

Most Reviewed Employees
Scott Monroe Scott Monroe
Sales
Byron @ Misty Britain Byron @ Misty Britain
Owner
Monte Montelongo Monte Montelongo
sales
Jimmy Ferguson Jimmy Ferguson
Service Manager
Kevin Bickham Kevin Bickham
General Manager
Richard Lundy Richard Lundy
Sales Consultant
Scott Brown Scott Brown
Sales Consultant
Jeff Blain Jeff Blain
Internet Sales
Tay Panchalk Tay Panchalk
Sales Manager
David Wood David Wood
Parts Manager
Need a New Car?

Dealership Amenities
Cable TV
Customer Lounge Area
Drive-In Service
Express Service
Free Coffee
Free WiFi
Instant Financing
Pet Friendly
Shuttle Service
Television

Hours of Operation
Sales/Showroom

Monday: 8:30 AM - 7:00 PM

Tuesday: 8:30 AM - 7:00 PM

Wednesday: 8:30 AM - 7:00 PM

Thursday: 8:30 AM - 7:00 PM

Friday: 8:30 AM - 7:00 PM

Saturday: 8:30 AM - 5:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.8/5
23 Reviews
Britain Chevrolet Cadillac

Overall Score: 5 Star Rating4.8



About Britain Chevrolet Cadillac
Certified: Britain Chevrolet Cadillac
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Britain Chevrolet Cadillac has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.


JohnH123
4/11/2012 6:18:28 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jeff Blain, Monte Montelongo

My Review of Britain Chevrolet Cadillac:
I was picking up a courtesy delivery of a company car and Jeff and Monte were great to work with. Jeff ensured all the paperwork etc. was in order and Monte gave an excellent demo of the accessories on the new 2012 Malibu. thanks again John Henderson

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Response from: Britain Chevrolet Cadillac
Added: 4/12/2012 1:56:32 PM
Hi John,
Thank you so much for your excellent review. We take pride in making sure each of our customers is treated like our only customer. Your complete satisfaction is our goal. If there is anything else we can do to make your company's ownership experience even better, please don't hesitate to let me know.
Kevin Bickham - GM - kbickham@britainchevy.com

littlederby
2/3/2012 5:04:35 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Scott , Kevin, Sarah

My Review of Britain Chevrolet Cadillac:
I felt like Scott and Kevin were being quite honest with me. I also felt they were looking out for my interests instead of just trying to make a sale. I didn't feel pressured at any time from looking to signing the paperwork.

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mike monk
1/18/2012 7:08:39 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Scott Monroe

My Review of Britain Chevrolet Cadillac:
Great group of people to work with. One of my most enjoyable vehicle purchases ever. Scott and David provided us with their expert opinions on some of the used vehicles that my wife test drove. After several test drives-we drove away with a vehicle that met our needs and her wishs.

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Response from: Britain Chevrolet Cadillac
Added: 1/18/2012 6:07:14 PM
Thanks for taking the time to give us feedback! We strive to give every guest a great experience and are greatly encouraged to hear your thoughts! Enjoy your new car & if you have any problems let our service department take care of you!

Thanks again!

-Britain Chevrolet Cadillac Team

sbalt
12/23/2011 5:24:04 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Kevin Bickham, Scott Brown

My Review of Britain Chevrolet Cadillac:
Kevin and Scott were outstanding with their help in the purshase of my new Silverado. My many thanks to them and all the employees of Britain Chevrolet.

Sincerely, Steven L. Balt

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L.C.
12/11/2011 9:43:40 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Kevin Bickham, Monte Montelongo

My Review of Britain Chevrolet Cadillac:
After buying a used car from Kevin for our son, we bought a new car for us the next week. Kevin was such a joy to work with both times. While dealing with him on the first car, he told us about a new car that met our desires. My husband has always been a Corvette lover and could not pass up the deal that Kevin offered for the new Grand Sport. The second sale went as smoothly as the first. Once again, Sarah made payment an easy process. Monte delivered it to our house and spent several hours explaining all of the bells and whistles. We had a great experience with all with whom we dealt. The next time that we are in the market for a car, we will certainly call Kevin again.

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L.C.
12/11/2011 9:34:49 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Kevin Bickham, Monte Montelongo

My Review of Britain Chevrolet Cadillac:
We contacted Kevin regarding an internet listing for our son. The deal was excellent with smooth handling. Kevin was very helpful in finding the right car to fit our criteria. Everything was done to insure our satisfaction and make the deal as convenient for us as possible. We could not have asked for more. In fact, we ended up buying another car from him the next week. Sarah made financing an easy process for our son and us. Monte gave great service when delivering the car to our residence.

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CoachJ
10/31/2011 9:26:38 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Byron @ Misty Britain

My Review of Britain Chevrolet Cadillac:
In one word - awesome!!! I felt like I was going back in time when I arrived there. I worked with Byron and Misty and they were the best. They listened to what I wanted and worked to get it. Instead of trying to convince me I needed "extras" they did not up-sell me at all.
It has been intimidating for me to go to a dealership in the past as a single female, but this was just the opposite. The prices they quoted me were very fair (I shopped around before going to Britain) and their attitude was just one of 'service' instead of what they could get out of me. Thanks Byron and Misty for a great experience. I will see ya'll again in a few years.

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teamlovato
10/15/2011 1:09:56 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Monte Montelongo

My Review of Britain Chevrolet Cadillac:
Each time I have either purchased or called with a question they have always gone above and beyond to meet my needs. I feel that I never have to question their integrity or desire to put me first. I am treated the same wheather I am making a New Purchase or Used. Thank You Britain Chevrolet.

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lholla
10/9/2011 10:53:06 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Richard Lundy, Monte Montelongo

My Review of Britain Chevrolet Cadillac:
My husband took me here after a long day. I was not planning on buying a car that night. Well, we bought a car. I will have to say that buying a car at Britain - was one of the most pleasant car buying experiences that I have ever had. Friendly staff - stayed late for us since I was coming from Plano. I would highly recommend this dealer.

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jwbigtex
9/10/2011 12:40:55 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Byron @ Misty Britain, Jimmy Ferguson, Scott Monroe

My Review of Britain Chevrolet Cadillac:
Well, I hate going ot a dealer ship that seems like there forcing everything down your throat like a sick calf the moment you walk in the door. I got the exact opposite treatment at Britain Chevrolet, they started by listening to me and what I wanted which meant everyrthing. They were extremely helpful,attentive, & fullfilling to my needs. All & all a good experience so far. It was easy, I found a vehicle on the internet, I called them and talked to Scott who very helpful in scheduling a test drive and very professional through the sale.

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