Broadway Toyota

Reason for Visit: Service

I recommend this dealer: Yes

My Review of Broadway Toyota:
I have had my 88 Toyota Camry serviced at Broadway Toyota for the past 4 years. I ask for Emily, a service manager in the shop. She is consistently efficient, friendly and personable. I have worked with other service managers there and they are fine, though I much prefer Emily. She calls about the car when she promises and is very knowledgable about cars.

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: No

My Review of Broadway Toyota:
I was promised that the Newer Toyota that I purchased had been inspected. The rear end went out two hours after I bought it. The dealer has &quot;repaired&quot; it 3 times and it just went out again. There is obviously another problem causing the failures, but they refuse to do anything but replace the seals which only lasts for a few months. <br>The engine also blew 5 weeks after I bought it. Broadway could not figure out how to replace the engine and make the emissions work properly. I now get 2-3 miles less per gallon after their work. Oh, and they bent the front bumper while replacing the engine. <br>They also told me that they would give me my money back towards a trade. After several hours of negotiation on the price of another vehicle, they refused to give me more than $6000 LESS than I had paid for it. This was two days after they had promised to give me what I had paid for it... Overall, a horrible experience in every way possible. A terrible dealership.<br>

Was this review helpful to you? Yes | No