Brooklyn Chrysler Jeep Dodge Ram

Alex was absolutely amazing to work with. This was my 5th lease and everytime I go I dread it because I know I have to fight for what I want and think is fair. I went in explained everything This was my 5th lease and everytime I go I dread it because I know I have to fight for what I want and think is fair. I went in explained everything I wanted to Alex and he understood everything and delivered my best experience so far. I definitely recommend this dealership and working with Alex. More

Great people and I was happy my deal Took a decent time but at the end great service but at the end great service More

Alex provided me with amazing service with purchasing my new 2024 Jeep Grand Cherokee. Thank you for being patient with me and answering all of my questions. new 2024 Jeep Grand Cherokee. Thank you for being patient with me and answering all of my questions. More

Alex was such a nice person he help me out in every possible way he could he is the best possible way he could he is the best More

Alex is a cool dude, down to earth, worked me a good deal on the car on the car More

Excellent salesman he worked very hard to get this deal together. He made sure all my wishes was meet. together. He made sure all my wishes was meet. More

Best experience purchasing a car ! He was fast to answer all my questions and helped out as much as he could. I didn’t feel pressured or rushed Alex was very personable and welcoming He was fast to answer all my questions and helped out as much as he could. I didn’t feel pressured or rushed Alex was very personable and welcoming He made Magic happen in just minutes Highly recommended ! More

Alex took his time to go through all the important details, I didn't feel rushed at all to make a deal. Rather he did everything in his power to help me get the deal I wanted. Walked away a very happy details, I didn't feel rushed at all to make a deal. Rather he did everything in his power to help me get the deal I wanted. Walked away a very happy customer. More

I agreed on the terms of a lease with a manager (Alex) and salesperson (James). They told me that they value me so much as a customer that they got special approval from the owner for this deal. They said and salesperson (James). They told me that they value me so much as a customer that they got special approval from the owner for this deal. They said that they want me to be happy and all that other nonsense sales talk. Some time later, they send me the written agreement and the terms are completely different. Heck, even the vehicle was different! They think that people are so desperate to get a new car that they would just agree to anything. Needless to say, I did not sign that agreement. After declining, another manager (Raphael) called me to try to convince me to sign the agreement. Obviously, I still did not do so. The most important factor to me is dealing with honest people. This is a trait sorely lacking here. P.S. I do not need any replies from the dealership with the likes of “Please contact us at your earliest convenience so we can discuss your experience in more detail.” More

I brought my working/job van Ram ProMaster 2500, 2021 year(KLN 3624). I went to this dealer Brooklyn Chrysler Dodge Jeep RAM due to a recall, and I scheduled service on the nearest available date, 02/16 year(KLN 3624). I went to this dealer Brooklyn Chrysler Dodge Jeep RAM due to a recall, and I scheduled service on the nearest available date, 02/16/2024. The waiting time was over a month. However, the van wasn't inspected until today, 02/21/2024, after many days from my appointment time. The car service management mentioned a large backlog, but I had a specific appointment booked in advance for 02/16/2024 at 12:10 pm. There seems to be a problem with queue in the service, causing significant losses to me personally. If the service is unable to attend to the car, then they should reschedule for a time when they can accommodate it. This issue originated from the recall of manufacturer, which led me to contact the official service. I strongly advise against dealing with this dealer! Also they don’t give me a time when the car is going to be ready! More