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Sales Department
Safford Brown VW of Richmond
Richmond, VA
114 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
April 16, 2024
This concerns the service department only.
i took my VW for 100,000 mile service and inspection i bought my car and had it serviced here for 10 years. this time i was told my brakes pads an
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by mmari38
Employees Worked With
Donald Wood
December 24, 2023
Horrible place with very bad service.
They sold me a Tesla with illegal tint, I went back to them to get and inspection and Don in service actually said I am the one who put the tint on.
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by Gerard
Employees Worked With
Donald Ellis
December 16, 2023
Terrible service!
!!! I bought a Tesla and they put the tires on wrong, causing damage that I had to pay for!!! They also put the wrong parts on the car, which I also h
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by Very Angry Customer
Employees Worked With
Jonathan Beyer, Wayne Bryant, Jeffrey Cooper, Donald Ellis, Michael Lindefeld, Werley Tejeda, Robert Lawhorne, Donald Wood, Eric Beddard, Byron Burt