Brown Daub Chevy Olds Volvo

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Brown Daub Chevy Olds Volvo:
Purchased my 2005 Chevrolet Avalanche from them in March '05. They were able to make the deal I was looking for with no pressure or BS. Was in and out in just under 2 hours including the test drive.

Service has been excellent as well. When I'm ready to buy my next vehicle I'll be going there first before I got anywhere else.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Brown Daub Chevy Olds Volvo:
The service department definately needs some work. I own a chevy Impala SS and owned another Impala before this. I had one problem that took 3 visits to fix on the brand new car. My old Impala always was $1000.00 no matter what i needed they always seemed to get the price up to $1000.00. A coworker of mine who owns a Volvo stopped using them he noticed the same thing. The only reason I go back is that my new car is under warranty and Jayson is a good service advisor. The mechanics need some serious help. They NEVER and I mean NEVER get it right the first time. I have noticed the same thing on both cars, its like the mechanics do not take the cars for a test ride after they work on it.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Brown Daub Chevy Olds Volvo:
I'm sad to say that I've had nothing but bad experiences with my 1999 Volvo C70. The day I purchased it (used), an indicator light came on. I was convinced by the sales rep not to worry about it, but 1 1/2 weeks later the convertible top stopped working. Since then, my car has been back to the dealership at least 6 times, with it going to our regular mechanic 3 x after Brown Daub said there was nothing wrong with it. Also, in September, I told them that the trunk was leaking when I brought it in for service for yet another problem that never seems to get fixed. They said that there was nothing wrong, a few leaves had gotten stuck in the drainage areas. When I returned last week for what seems like the millionth time/problem, I told them that the trunk is still leaking. Now it has caused the radio to short out and killed one of the amps - AND it's not covered by warranty. I'm beginning to hate this car, and I really hate the treatment I've received at the dealership - I realize that I purchased a used car, but I should feel like the people who sold it to me want me to be happy with it. Thanks to DealerRater for letting me get this off my chest!

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