When I read some reviews about poor performance of a company, I have to wonder about the person who wrote the review. you can believe this with blind faith, that you would be better off going anywhere else than work with these folks. In fact RUN!!!!!!!!!!!! the service writers are too inexperienced and act like they are doing you a favor. as far as the mechanics, very inexperienced. the back of the shop is filthy mess and parts laying around. and to add insult to injury, items were stolen out of my vehicle.
the list of the workers:
1) Donnie - does not know what is going on in the service depart and just make excuses. was supposed to get back to me but now is MIA!
2) Kevin - poorly trained and likes to hear himself talk. asked if they had an express service to put a filter and denied they did. to my surprise Express Service is listed on their website.
3) Noah - witnessed him rough housing the vehicle and has no clue about the vehicle or diagnosing. told the technician he would not change the filter unless he changed the housing. That is because he busted the housing, I was there when he did it. I got to pay for it. He knows nothing about diesels. then to add insult to injury, he stole items out of my vehicle. you are a real classless act!
after 40 years, I see this dealership has not changed.
Liars and Thieves - have no use for them!!!!!!!!!!
if you are smart, RUN RUN RUN !!!!!!!!!!!!!!!!