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Bud Brown Volkswagen

Olathe, KS

Overview
Reviews
4.8
2,393 Reviews
Call Dealership (913) 254-0100
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925 North Rawhide Drive

Olathe, KS

66061

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Showing 2,393 reviews

April 23, 2024

The service department does good work in a short time and is sure to quote prices before proceeding. More

by sgregory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Report | Print
Apr 23, 2024 -

Bud Brown Volkswagen responded

Thank you for choosing Bud Brown Volkswagen for all your service needs! We are glad that our team continues to perform excellent work on your vehicle.

Helpful
April 23, 2024

My experience at Bud Brown Volkswagen was very pleasant. I went to the service department in April 2024 for a safety recall issue an oil change, and other maintenance. They were very helpful and informative More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall
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Apr 24, 2024 -

Bud Brown Volkswagen responded

Susan, we're glad to know you had a pleasant experience at our service department here at Bud Brown Volkswagen. We always aim to provide helpful and informative services in a comfortable environment. Thanks for your feedback!

Helpful
March 13, 2024

It is always a pleasure to go to Bud Brown VW for service. Always receive prompt courteous service from a well trained staff. More

by Rick S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Hill, Rick Pringle, Kelly Adams
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Mar 14, 2024 -

Bud Brown Volkswagen responded

Rick, we're delighted to know you've consistently had positive experiences with our service team at Bud Brown Volkswagen. Thanks for the support and kind words!

Helpful
December 20, 2023

They are prompt to address concerns, honest with the issues and follow through with promises More

by Rainhoffmn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas F 5stars, Kelly Adams
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Dec 20, 2023 -

Bud Brown Volkswagen responded

Rain, we love to hear the Bud Brown Volkswagen team addresses your concerns promptly and honestly. We look forward to assisting you in the future!

Helpful
November 28, 2023

The dealer facility is clean and nice. People are friendly. Steve Hill helped me and made sure to fix my car properly. While it took a while to repair the rear window (and defroster) and t More

by Koji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Report | Print
Nov 29, 2023 -

Bud Brown Volkswagen responded

We appreciate your feedback! It's great to know that Steve and our team at Bud Brown Volkswagen were able to help with your car issues. We'll take note of the shuttle service suggestion for future improvements. Thanks again, and we're here if you need anything else in the future!

Helpful
November 07, 2023

The service was great and expedient. The staff were very friendly and helpful. Keep up the good work 😊 More

by musketeers3allfor1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Report | Print
Nov 08, 2023 -

Bud Brown Volkswagen responded

We're glad to know you had a great experience with our team at Bud Brown Volkswagen! Thanks for the positive feedback and we'll definitely keep up the good work. Safe travels ahead!

Helpful
September 29, 2023

If you want and honest deal go to Bud Brown! Very satisfied with my purchases More

by PC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Max Harrell, Mike Burkemper, Cody James
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Oct 02, 2023 -

Bud Brown Volkswagen responded

Happy customers make us happy! Thank you for all your support of Bud Brown Volkswagen!

Helpful
September 05, 2023

They have top notch customer service. The service people are very friendly and helpful. The waiting room is comfortable. More

by Stacey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Report | Print
Sep 06, 2023 -

Bud Brown Volkswagen responded

Thank you so much for the support, Stacey! - The Bud Brown Volkswagen team

Helpful
July 31, 2023

Bud Brown Volkswagen has always been helpful, friendly, and knowledgeable. Whether parts, service, or general questions, they have the answers. More

by ericvetter38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Report | Print
Aug 02, 2023 -

Bud Brown Volkswagen responded

Eric, we're glad to know that our team at Bud Brown Volkswagen has been consistently helpful and knowledgeable. We appreciate your support and look forward to assisting you in the future!

Helpful
July 30, 2023

Great service and attention to detail. Wouldn’t take my car anywhere else. Thank you. More

by jawitte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Report | Print
Jul 31, 2023 -

Bud Brown Volkswagen responded

Thank you so much for reviewing Bud Brown Volkswagen! We truly appreciate your business!

Helpful
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