Bud Eyre Toyota

Manufacturer: Toyota
Bud Eyre Toyota
321 N China Lake Blvd
Ridgecrest, California 93555
760-375-4401

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3/25/2005 12:42:21 PM

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Bud Eyre Toyota:
I have bought cars from this dealership for the past 30 years. Their professionalism always astounds me. I am always given the price that I want no matter what model I am purchasing. Their friendliness is unlike any other dealer I have experienced either.<br><br>I have had all my cars serviced at this dealership also. They give me an honest opinion of all repairs - giving me the choice of which route to go with my repairs. In service they are always friendly. I am always alerted if repairs will be more than the estimate; however, this has only happened once.<br><br>And, my car is always washed and cleaned inside before it is returned to me!<br><br>The technicians and sales staff are great! Highly recommend this dealer.

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5/20/2004 2:56:45 PM

Reason for Visit: Service

I recommend this dealer: No

My Review of Bud Eyre Toyota:
Went in for a 50,000 warranty service. They wrote up work for a 100,000 mile service (which was more work=more $$). When I pointed out what work was needed (via the owner's service manual), I was told &quot;In this area, you really need the extra service.&quot; I passed on the &quot;extras.&quot; <br><br>They also charged me for rotating my tires. When I asked how they were able to do that, since I had the key for the locking lug nuts in my pocket, the service guy said, &quot;I guess we got lucky.&quot; I paid for the &quot;service&quot; and haven't stopped by since.

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justcreaping
6/20/2004 11:44:32 PM

Reason for Visit: Service

I recommend this dealer: No

My Review of Bud Eyre Toyota:
I just wish there was a lower number to grade these folks. It's been over a year and a half since I took mk my car to them. I won't take it back to them. I took my car in for a check engine light. It took them a week to fix my car. There incompetence amazes me. I had extended warranty and I still had to pay out of pocket. They tried to get over on me a couple of times. When I found out I didn't have to take my car to them, I didn't. They will never get my business again. I don't know about their sales department, but their service department fails in all of the categories above. I had a friend that had to make a phone call to GMAC for these people to unscrew what they did. I'm going to stop now, my blood pressure rises everytime I think about this dealership and what they do to people around here. Numerous complaits have been made to the BBB about them. They have a bad rating with the BBB, also.

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