Read Reviews Bud Kouts Chevrolet

Bud Kouts Chevrolet

Bud Kouts Chevrolet

2801 E Michigan Ave
Lansing, Michigan 48912


517-374-0900

Bud Kouts Chevrolet
Manufacturer: Chevrolet

Write a ReviewWrite a Review

  • Customer Service:

    4.8
  • Quality of Work:

    4.8
  • Friendliness:

    4.8
  • Overall Experience:

    4.7
  • Pricing:

    4.6

24-Month Rating

based on 35 reviews

4.7

4.7 out of 5

40 lifetime reviews

Bud Kouts Chevrolet

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carrielongoria88
4/23/2013 9:39:36 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ted Holmberg
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bud Kouts Chevrolet :

I chose Bud Kouts because I heard they had wonderful service from a friend, so I had to check them out. My car had been hit and needed body work done to the bumper as well as the mirror. I went in to get the estimate for insurance and to see how much it would cost to get fixed. I was greeted with a warm welcome, offered free coffee and magazines while I waited, and was helped promptly! I only waited about 10 minutes while the gentleman inspected my car. He brought me out to my car and explained to me everything I needed to know as well as the details of the estimate he came up with so I understood everything he came up with. At other dealerships/ shops I have been to in the area they send you off with a piece of paper and expect you to pay whatever without explanation. I've even been charged before for services I don't understand and sent out the door! But not Bud Kouts! I felt like they actually cared about my satisfaction here as well as making me first priority! I was so happy with what they came up with! I would recommend them to all my friends as well as anyone who needs body work done on there car quickly! They are wonderful!

-Carrie L.

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cajokemos
1/29/2013 11:48:14 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Unknown
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Bud Kouts Chevrolet :

Had a four wheel alignment done. The staff were very friendly and the service was quick and well done. I will always use this dealer for future maintenance.

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Lynettejbrown
1/28/2013 8:31:14 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dan a
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Bud Kouts Chevrolet :

They worked to find us the car we were looking for and made sure we got all the discounts availabe. Kept in daily contact until we got the deal done.

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KhadijahMutakabbir
1/27/2013 9:19:45 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dave
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Bud Kouts Chevrolet :

Needed work done on my car. I looked up Bud Kouts and saw that it was closest to me. I went in and they took care of everything I needed and in a timely fashion. The staff were very friendly. My favorite thing was the concierge service that is available if you have somewhere you need to be while your car is being worked on. I will be back.

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Tcaston
1/19/2013 12:02:10 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John Walker
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bud Kouts Chevrolet :

I give Bud Kouts a Great rating because they have great service and there staff is very friendly and helpful. Manager Gary Robinson is very helful and takes care of me when I need help with questiuons on my vehicle.

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Honoria
1/16/2013 10:34:08 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dave Howland
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Bud Kouts Chevrolet :

Bud Kouts has been my auto service dealer for over thirty years. I have never been disappointed in their quality of service. The staff is always friendly. The service check-in people never try to sell you service you don't need. I especially like that when a mechanic finds a problem they let you know if it is in need of immediate repair, can wait, or we should just watch it an see. They don't rush you into fixing things if its not necessary.

They are an honest dealership.

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waverly78
1/7/2013 7:57:41 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike
  • Customer Service:

    4
  • Quality of Work:

    5
  • Friendliness:

    4
  • Overall Experience:

    4
  • Pricing:

    N/A
  • Overall Score:

    4.2

My Review Of Bud Kouts Chevrolet :

I had considered myself lucky to have lived my whole life without a car/deer encounter. Now since last Spring I have hit two with my truck. Thanks to Mike and the staff at Bud Kouts Body Shop the inconvenience of auto repairs was kept to a minimum, and I was back on the road in a short time. NICE JOB B.K.

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Adraybuck
1/6/2013 3:08:50 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Gary Robinson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bud Kouts Chevrolet :

I got an oil change at Bud Kouts and had my car dropped off at work afterwards. I was very pleasantly surprised to find that the clock in my car (an hour off from daylight savings, still ;)was fixed and there were detailed notes left from the 27 point inspection. I have since been back in for service gift certificates and for a Body Shop estimate -- excellent service, and friendly staff from start to finish.

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JanJudy
1/4/2013 1:56:44 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike and Tony
  • Customer Service:

    4
  • Quality of Work:

    N/A
  • Friendliness:

    4
  • Overall Experience:

    N/A
  • Pricing:

    N/A
  • Overall Score:

    4.0

My Review Of Bud Kouts Chevrolet :

I have had body work and service work done to my automobiles at Bud Kuots and I have been very pleased with them.

They do good work!

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marty.foster.77
12/26/2012 2:40:13 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
service
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bud Kouts Chevrolet :

I have been coming to Bud Kouts for many years. I always have very fast and fair service. It is nice to know that your service on your car has been done honestly and of the finest quality.

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