Read Reviews Bud Smail Ford Lincoln

Bud Smail Ford Lincoln

Bud Smail Ford Lincoln

5110 Route 30
Greensburg, Pennsylvania 15601

(724) 837-4210

Manufacturers: Ford, Lincoln

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  • Customer Service:

    4.9

  • Quality of Work:

    4.9

  • Friendliness:

    5.0

  • Overall Experience:

    4.9

  • Pricing:

    4.7

24-Month Rating

based on 53 reviews

4.9

4.9 out of 5

86 lifetime reviews

Bud Smail Ford Lincoln

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Certified: Bud Smail Ford Lincoln

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.
As a Certified Dealer, Bud Smail Ford Lincoln has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Bud Smail Ford Lincoln
Bud Smail Lincoln Mercury Ford is dedicated to fulfilling all of your automotive needs, by providing quality sales and service to Western Pennsylvania, West Virginia, Ohio and beyond.

We carry the full line of both Lincoln and Mercury vehicles, including the Lincoln Mkx, Mkz, Navigator, Mark LT, and the Lincoln Towncar. We also carry the Mercury Mountianeer, Milan, Mariner, Mariner Hybrid, Montego, Monterey, and the Grand Marquis. . In addition, we have an extensive selection of pre-owned cars, trucks, vans and SUVs.

Our skilled and knowledgeable service department is committed to assuring that your vehicle is always performing at its best. In addition, we have a top-quality parts and accessories department.

Bud Smail Lincoln Mercury is conveniently located on 5110 Route 30 East in Greensburg, PA – just ½ mile east of Westmoreland Mall. We are just a short distance from Johnstown, Indiana, Monroeville, Pittsburgh and Washington, PA.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Our Amenities

Auto Glass replacement & repair Free WiFi
Auto Butler Premier Paint Protection Parts Store
After Hours Drop-Off Pet Friendly
Cable TV Shuttle Service
Children's Play Room Television
Customer Lounge Area Vending Machines
Free Coffee

ckolesar
5/13/2013 8:27:30 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ralph KerchevalRalph Kercheval

  • Customer Service:

    5

  • Quality of Work:

    N/A

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Bud Smail Ford Lincoln:

Ralph went above and beyond to get the vehicle I wanted. He had it shipped in from New Jersey. He succeeded where three other dealerships failed. I highly recommend Ralph and the Smail dealership to anyone looking to purchase a new vehicle. Two thumbs up!

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Malone75
5/8/2013 4:01:04 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Clark ShepplerClark Sheppler

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Bud Smail Ford Lincoln:

This is the second vehicle I have bought from Clark. He is a great salesman that will get you a great price on a new or used vehicle of your choice.

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bonnie1317
4/27/2013 11:38:42 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Clark ShepplerClark Sheppler

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Bud Smail Ford Lincoln:

Clark was very friendly and informative about my purchase. He took the time to explain all the features of my new car and I left there a very satisfied customer.

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Theedge
4/20/2013 11:10:46 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bill ClineBill Cline

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Bud Smail Ford Lincoln:

I came to Bud Smail ford to look at options for purchasing a new vehicle. I test drove the 3 options I was interested in and decided the ford edge was the car I wanted. I would like to say thank you to Bill Cline , my sales representative, for being so helpful and thorough. He took the time to answer all my questions and concerns and explained the options that came with the new car. He really did a good job. I was very satisfied with the whole experience and would recommend this dealership to everyone.

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Rrvennum
4/20/2013 1:48:55 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ralph KerchevalRalph Kercheval

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Bud Smail Ford Lincoln:

I had a pleasant experience at this dealership. Everyone involved were pleasant and helpful. My salesman Ralph Kercheval was very knowledgeable and easy to deal with. I would recommend this dealership to anyone looking to make a purchase.

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lmspns
3/15/2013 1:49:15 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ralph KerchevalRalph Kercheval

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    4

  • Overall Score:

    4.8

My Review Of Bud Smail Ford Lincoln:

i have previously purchased from the Smail dealership before and have always been satisfied. I found the salesman, Ralph Kercheval to be very professional and very helpful in explaining the vehicle.

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relmih
2/28/2013 11:35:50 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ralph KerchevalRalph Kercheval

  • Customer Service:

    N/A

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Bud Smail Ford Lincoln:

The dealership was informative, and very friendly. We didn't feel pressured to purchase our car, but they were willing to help us in any way.

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kissmw
12/11/2012 1:46:23 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Bud Smail Ford Lincoln:

I went to look at a first time car and the experience of buying a car was all I hoped it would be. The salesman that helped find the perfect car for me was Nate Cunningham and he did a fantastic job! He was a great listener and also gave me great feedback and what he thought of the cars. He was honest, relaxed, and someone that was very enjoyable to work with. Very different from many I had seen before. He went out of his way to make sure I as a customer was satisfied. I would recommend this car dealership to anyone!

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stupnc15
10/24/2012 2:39:43 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ralph KerchevalRalph Kercheval

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Bud Smail Ford Lincoln:

Ralph and Ross were absolutely amazing!! they were very friendly and helped me so much! they were there every step of the way and always willing to answer any questions that i had. i will recommend them both!

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kdeuel
10/15/2012 10:51:28 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bill ClineBill Cline

  • Customer Service:

    4

  • Quality of Work:

    4

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    4.6

My Review Of Bud Smail Ford Lincoln:

My experience with Bud Smail Ford was a very good one because they were understanding of my time constraints in having a family at home and working. They permitted me to borrow a vehicle to take home and shoe my husband, because he was home with the children.

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