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Budd Baer Buick GMC
Washington, PA
282 Reviews
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282 Reviews of Budd Baer Buick GMC
Helpful September 29, 2023
Had a great experience at Budd Baer GMC. Started with Ashley over the phone about the price of the vehicle and how to put money down on the truck to hold it. Also doing the credit app on lin Started with Ashley over the phone about the price of the vehicle and how to put money down on the truck to hold it. Also doing the credit app on line. Contracted her several times and always got a quick response. TJ was next. Also done an awesome job on interest rate and payments and a quick response. Answered any question I had quick and professional on the vehicle. Ray was last in finance. Another great guy. Went over all the paperwork and didn’t try to push anything on me I didn’t need. Not to mention I drove 3.5 hours to purchase this vehicle. Everything was ready to go when I got there. If on the market for a new or used vehicle look these people up. Very professional easy to talk to. Would definitely buy from them again. Great job More
by clintvickers
Employees Worked With
Ashley,TJ,Ray
July 07, 2023
Kind friendly staff. TJ had the vehicle waiting for me genuinely a good guy I can tell. And Ray made sure I got the best rate very friendly also. I have nothing but good TJ had the vehicle waiting for me genuinely a good guy I can tell. And Ray made sure I got the best rate very friendly also. I have nothing but good words to say about my experience More
by jherter81
Employees Worked With
T.J. Radevski
August 04, 2022
I contacted Bud Baer GMC in early June about a vehicle on their website which was not available. I was instead referred to one that was on order. Due to the difficulties of finding new vehicle inventory, I their website which was not available. I was instead referred to one that was on order. Due to the difficulties of finding new vehicle inventory, I preliminarily worked out a deal on this vehicle that was ordered but not manufactured yet. To be sure that the vehicle was in my price range I was emailed a quote of the vehicle price and my trade in and calculated my payment. All checked out so I put a deposit down, to lock in the vehicle. After 2 months the vehicle arrived and I went to go pick it up and finalize the deal. This is where all the numbers changed from what I had in previous emails, they lowered my trade by $5,000, and it was not due to vehicle condition or miles. They said it was due to an error. They also increased the price of the new vehicle by ~$1,500 from what I was originally quoted. No reason given. The final issue was on the payment, which was much higher than what I was calculating. I am an accountant so I know about financing and leases and they could not tell me why their payment was so much different from what I was calculating. I knew it had to be the rate factor on the lease but they would not disclose what rate factor they were using. This was all without even running my credit, which I asked them to do to see if I could possibly get a lower rate factor. After a few discussions and getting nowhere, I told them that with all of this I could not move forward with the deal. This was very discouraging after waiting two months on the vehicle. Just a few minutes after this conversation I sent them a screen shot of my payment calculation and asked them to show me what was different between my calc and theirs and I was told the vehicle was already sold. I was told there were several people in line behind me for this vehicle. Which I think is the real reason they did not stand behind their original quote. More
by rking3279
Employees Worked With
Eryck
June 24, 2022
Needed a new battery, and I wanted to make sure nothing was draining my battery, so took my vehicle to the dealership. I new it would be expensive since I am going to a dealers service department. The se was draining my battery, so took my vehicle to the dealership. I new it would be expensive since I am going to a dealers service department. The service manager (Roy) called me while I was driving and told me nothing was draining my battery and all I needed was a new battery. the diagnostic and the battery would be $276 and needed approval to install the battery. I thought that was very high, but since they had my truck already, I said to go ahead and install it. I went to pick up the truck and the invoice said $453. I said that is not what you quoted me on the phone. Roy said there is a $150 to pull the truck into the bay + tax. $453 to change out a battery is robbery. You should be ashamed of yourselves. You took advantage of me and a successful business like Bud Baer should know better. More
by Anthony
Employees Worked With
Roy
February 08, 2022
The staff is friendly and takes their time with you. Also the no pressure atmosphere is easier to deal with. They are flexible with your time. the no pressure atmosphere is easier to deal with. They are flexible with your time. More
by brisgirl1988
Employees Worked With
TJ(salesman) and Ray(business manager)
September 16, 2021
First class dealer from ownership through sales staff and through entire organization. I have been buying vehicles there for almost 25 years first through Charley Lloyd until he retired and more recently thr through entire organization. I have been buying vehicles there for almost 25 years first through Charley Lloyd until he retired and more recently through Carlo Dibartolomeo. More
by Decc54
Employees Worked With
Carlo Dibartolomeo,
