Buddy Foster Chevrolet

Reason for Visit: Service

I recommend this dealer: No

My Review of Buddy Foster Chevrolet:
Called service dept . at 8am ask them about a recall on my truck they said they would call back shortly, two hours went by and no calls, I called them back and was told ther busy and turned me over to the parts people for me to talk to them. Why im not sure but she looked up my recall and ordered the part I then took the truck in a they told mre they were just to busy to return calls. I left my truck and wass told they would call me me soon to give me a price on servicing my trnasmisiion 3 hours later and no call went by the dealer truck had not moved since the morning. I picked up my truck and WILL NEVER RECONMMEND BUDDY FOSTER CHEVROLET TO ANY ONE..Kevin Allen

Was this review helpful to you? Yes | No

Reason for Visit: Service

I recommend this dealer: Yes

My Review of Buddy Foster Chevrolet:
My car was towed here after a breakdown on the highway. I have AAA.

#1, the dispatcher I dealt with on the highway was super-patient and exceptionally courteous. I had some difficult understanding her since the traffic was heavy and I was with my five year old. I got prompt status calls when the tow truck was leaving. The woman who dispatched her call also called a taxi since my 5 year old wouldn't fit in the tow truck. I really felt that was beyond the call of duty.

The tow truck driver was very pleasant and professional. My car was looked at immediately. The people were not able to fix it but they were able to assess the damage and determine that the stuff that had been hit was just decorative. They did not even charge me.

The staff everywhere was very pleasant to our party, I cannot imagine that any business is ever excited to see a tired, hot, and hungry five year old. He got plenty of treats while we were waiting. The bathrooms were nice and clean.

If I lived in the area, I would seriously consider buying from Buddy Foster just to give these nice people some more business.

Was this review helpful to you? Yes | No

Reason for Visit: Service

I recommend this dealer: No

My Review of Buddy Foster Chevrolet:
Service director was arrogant, and very confrontational, am very<br>surprised that Chevrolet Motor Division would let him be associated<br>with them. I will NEVER go back and will TELL everyone who will listen<br>about the POOR treatment I received on my Impala.<br><br>Subsequently, took vehicle to Pasco Motors in Dade City and was<br>treated like a human being, don't think the Chevy dealer will last <br>long having that type of person in their employment.<br>

Was this review helpful to you? Yes | No