Read Reviews Buerkle Acura

Buerkle Acura

Buerkle Acura

7925 Brooklyn Boulevard
Brooklyn Park, Minnesota 55445

(866) 938-6168

Buerkle Acura
Manufacturer: Acura

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Write a ReviewWrite a Review

  • Customer Service:

    4.9

  • Quality of Work:

    4.9

  • Friendliness:

    4.9

  • Overall Experience:

    4.9

  • Pricing:

    4.6

24-Month Rating

based on 187 reviews

4.9

4.9 out of 5

232 lifetime reviews

Buerkle Acura

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Certified: Buerkle Acura

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.
As a Certified Dealer, Buerkle Acura has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 5:30 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 5:30 PM

Saturday: 7:30 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 5:30 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 5:30 PM

Saturday: 7:30 AM - 4:00 PM

Sunday: Closed


Our Amenities

jsnesser
5/17/2013 11:02:58 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mark SchillerMark Schiller

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Buerkle Acura:

I met Mark Schiller at the Minneapolis Auto Show a number of years ago,my wife and i keep buying from him as he not only sells us a auto,but gives great after sales service to make sure everything on the car is working.He also seems to enjoy making sure the car is wiped down after any service we get done.Its a pleasure doing business with him.

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kpurintun
5/16/2013 9:16:15 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Gregg StoltmanGregg Stoltman

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Buerkle Acura:

I am so happy with the service I received at Buerkle Acura. I was scared to buy a car out of state but Gregg Stoltman made it so easy and now I am driving my dream car!!

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Response From: Buerkle Acura
Added: 5/17/2013 1:22:31 PM

Thank you for your time and kind review. We are pleased to hear that we were able to go above and beyond your expectations. We look forward to working with you again.

Regards,
Buerkle Acura

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cheriekramer
4/19/2013 9:06:51 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mark SchillerMark Schiller

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Buerkle Acura:

Thank you Mark Schiller and Buerkle Acura! You're attention to details and customer service is like not other. I so appreciate knowing that everything will be taken care of in a professional, honest manner, from sales to service...

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Response From: Buerkle Acura
Added: 4/22/2013 4:29:52 PM

We appreciate you taking the time to write this great review. It is wonderful to hear that you had such a positive experience working with Mark Schiller, and we hope that you are enjoying your new car. We look forward to working with you again when the time comes for service.

Regards,
Buerkle Acura

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Jfauchald
4/18/2013 3:49:47 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tom Flesher

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Buerkle Acura:

Tom - Thank you for working with us on our recent Acura purchase. You made it very easy to purchase from Buerkle Acura with your relaxed demeanor, vehicle knowledge and consultive sales approach. We came to you with several vehicles under consideration and you helped us decide which one was best for us. We are pleased with our purchase and will be back for our next one...

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Response From: Buerkle Acura
Added: 4/19/2013 3:06:46 PM

Thank you for sharing your great experience with us. We are glad to know you were pleased with our dealership and we hope you come back again. Tom will be thrilled to hear your kind words as well.

Regards,
Buerkle Acura

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kvrao171717
4/16/2013 1:03:55 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Andy PhanAndy Phan

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Buerkle Acura:

Got all the details I needed. Transaction was smooth. Offered extra help if needed. Will be going back to the dealer for my future purchases.

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Response From: Buerkle Acura
Added: 4/17/2013 4:30:40 PM

We would like to thank you for letting us know how we are doing. Here at Buerkle Acura, we work extremely hard to ensure that our guests are comfortable with their visit. We are glad to hear that Andy was able to assist you in finding a vehicle that was right for you.

Regards,
Buerkle Acura

Twitter
amyfredrickson
4/7/2013 6:05:25 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mark SchillerMark Schiller

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Buerkle Acura:

Mark Schiller and John Steger made the experience of trading in our used Acura MDX for a used Acura TSX extremely easy and pain-free. Their customer service was top-notch. I would highly recommend others to purchase or service a vehicle at Buerkle Acura in Brooklyn Park. Our first Acura purchase from Buerkle was in 1994. I'm sure there will be more in the years ahead. Thanks again!

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Response From: Buerkle Acura
Added: 4/10/2013 12:30:22 PM

We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that Mark and John took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future.

Regards,
Buerkle Acura

Twitter
swedeboy
4/5/2013 1:09:28 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mark SchillerMark Schiller

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    4

  • Overall Score:

    4.8

My Review Of Buerkle Acura:

My 11th lease of Hondas, Subarus, and Acuras. By far, Mark Schiller made this the easiest of them all. This is my 4th TL and it is one outstanding vehicle. The 2013 improvements are subtle, but are really impressive. I look forward to an ongoing business relationship.

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Response From: Buerkle Acura
Added: 4/10/2013 12:28:40 PM

Thank you for writing the wonderful review! We are happy to hear of your satisfaction during your visit to Buerkle Acura and with Mark Schiller. We look forward to the opportunity to assist with any service your TL might need in the future.

Regards,
Buerkle Acura

Twitter
varriag
3/31/2013 6:12:53 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Andy PhanAndy Phan

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Buerkle Acura:

My husband and I purchased a 2010 RDX a few days ago.....we have purchased vehicles before from Buerkle Acura in Brooklyn Park. Andy Phan was our sales consultant and he made our experience nothing less than superb! He was knowledgeable, very pleasant, and took care of us throughout the entire process. We won't go anywhere else for our automobile needs!!!!!! Thanks again Andy!!!!

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Response From: Buerkle Acura
Added: 4/3/2013 1:06:41 PM

Congratulations on your new RDX. We realize you have several choices when buying a car and thank you for choosing Buerkle Acura. We pride ourselves on providing customers with top notch customer service and a stress-free buying experience.

Regards, Buerkle Acura

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DmitriL
3/26/2013 5:19:51 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jeff BockJeff Bock
Rick ThomasRick Thomas

  • Customer Service:

    5

  • Quality of Work:

    N/A

  • Friendliness:

    N/A

  • Overall Experience:

    5

  • Pricing:

    4

  • Overall Score:

    4.7

My Review Of Buerkle Acura:

Excellent experience buying 2010 Acura MDX. Working with Rick Thomas was stress-free, they are very friendly and treat you with respect. Jeff Bock found us a great rate.

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Response From: Buerkle Acura
Added: 3/27/2013 1:07:13 PM

Thank you so much for your kind review and congratulations on the purchase of your MDX. It is great to hear that Rick and Jeff were such a great help and provided excellent customer service. We look forward to seeing you again.

Regards,
Buerkle Acura

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amberlinjr
3/13/2013 4:12:33 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tom Flesher

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Buerkle Acura:

From beginning to end it was smooth. Good communication and follow through. Used car department was professional and vehicle as represented. Tom Flesher gets high marks.

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Response From: Buerkle Acura
Added: 3/15/2013 1:21:01 PM

Thank you very much for writing a review of our dealership. We truly appreciate your business and Tom Flesher will be happy to hear your kind words.

Regards,
Buerkle Acura

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