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Burns Ford

Lancaster, SC

4.6
373 Reviews

2001 Charlotte Highway

Lancaster, SC

29720

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373 Reviews of Burns Ford

August 21, 2023

Mr. Kerry was a complete pleasure to work with. He listens to what the customer wants and doesn’t try and sell them what they don’t want. More

by metts379
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kerri
August 10, 2023

This is my third new truck purchase from Burns Ford in Lancaster, SC and each experience has been outstanding. Always a fair price, good trade-in value and easy purchase experience. I would highly recom More

by nelsonk
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Padgett, Carl Raffaldt, Tim Chandler, Danny Ferguson, Danny Philbeck, Colby Simpson, Ricky Lane
August 04, 2023

Everyone at burns ford always does a great job. never had an issue here at all More

by Broomehandle3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina, Tim Chandler
August 04, 2023

On line appointment great, in and out in no time. Service was explained and the need for additional service too. Would definitely recommend. More

by maggiemae754
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Chandler
July 27, 2023

Great Customer Service Way to Go! Perfect family feel We’ll be back for our next car. More

by max28277
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddy Ivey
July 26, 2023

Things went well, I was immediately greeted. Gave them the keys. Sat down in the waiting room I had some hot chocolate even though it was 85° outside. They had my truck back in a very reasonable More

by hubbsheatingandcooling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Chandler, Danny Ferguson, Colby Simpson
July 03, 2023

Third truck that I have purchased from Burns Ford, highly recommend this dealer. They make car shopping easy, and will literally go out of their way to be accommodating. More

by tuckerwader
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian, and Nic, Danny Philbeck
June 25, 2023

We were very pleased with our purchase from Burns Ford. From the first email to the arrival of the car to our driveway, nothing but excellence. Very kind and helpful staff, easy transaction. More

by myra.dennis56
Recommend Dealer
Yes
Employees Worked With
Miranda Burns
June 16, 2023

Sold me a new battery to resolve a radio/navigation/phone issue, which did nothing to solve the problem. Now the service department will not return phone calls or text messages. Unbelievably bad customer ser More

by dwight.neese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Chandler
June 09, 2023

They are kind respectful and courteous to the customers . My new car has no issues and when I brought the car for an oil change it was less than I expected More

by scott.samantha45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Ivey
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