Napleton Kia of Fishers
Fishers, IN
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 410 reviews
Attentive, knowledgeable, and honest service. Didn't feel any pressure and would love to work with Rachid again on my next new car purchase. Didn't feel any pressure and would love to work with Rachid again on my next new car purchase. More
This dealership tries to push unwanted extras on sales that are not needed and if you balk the try to make you feel like it's just the way thay do business that are not needed and if you balk the try to make you feel like it's just the way thay do business More
This experience with this company changed how I look at car dealerships. I didn't purchase due to personal reasons, but when I am ready and willing, this is where I will go. car dealerships. I didn't purchase due to personal reasons, but when I am ready and willing, this is where I will go. More
These people are just amazing overall. Love giving this store my business. My oil change was quick and easy and I wish all places that ACTUALLY FIX CARS, were this fast with oil changes. Love giving this store my business. My oil change was quick and easy and I wish all places that ACTUALLY FIX CARS, were this fast with oil changes. More
The dealership guy made us feel very uncomfortable as a xxxxx couple. He was being macho around us and we walked out of this car dealership for our safety. Thank you for making us as customers feel very un xxxxx couple. He was being macho around us and we walked out of this car dealership for our safety. Thank you for making us as customers feel very uncomfortable and unsafe. More
We are in a living nightmare dealing with this dealership right now. They had our Sportage since May to replace the engine under our extended warranty. The car was there for MONTHS and not once did Chaley or right now. They had our Sportage since May to replace the engine under our extended warranty. The car was there for MONTHS and not once did Chaley or any other service employee provide an update unless we called repeatedly. They also never answer the phone but just always text back. We had our car for one week before there was another catastrophic failure and we had to get it towed back. After having it for several weeks we finally got through to a service manager who claimed to have no knowledge we had the extended warranty even though our car was there for MONTHS! Repeated promises to expedite things have been absolute lies and we still have NO idea when we will get our car back. Today we are filing a complaint with the BBB and I guess retaining legal help? This is absolutely insane, we just want our car fixed and have been VERY patient. More
If we could give a 0 star we would. Low balled us on our trade (20% of what BB/ Carvana showed) and then conveniently "forgot" to tell us about a "market adjustment" until we had decid Low balled us on our trade (20% of what BB/ Carvana showed) and then conveniently "forgot" to tell us about a "market adjustment" until we had decided on a car. Don't waste your time! We got a fair trade value AND fair price driving to a Cincinnati dealer. More
If I could give them a 0 I would have rated as such. Went in for a lease buyout with payoff in hand directly from the Kia Finance group. When I visited the dealer they presented me with a much higher Went in for a lease buyout with payoff in hand directly from the Kia Finance group. When I visited the dealer they presented me with a much higher total. After a couple of the typical “let me talk to my boss” trips with no transparency on how the total was calculated it was finally revealed that there was a dealer fee. I took my business to another Kia dealer and had a much better transparent experience. More
Worst service ever. Had our car in the shop for almost a month for a recurring issue. No rental, no apology and no urgency to fix it. Buy something else if you can. Had our car in the shop for almost a month for a recurring issue. No rental, no apology and no urgency to fix it. Buy something else if you can. More
I have changed my previous one star a five star review. I appreciate Rafal, the general manager of Kia reaching out to me and promising to resolve the issue of the unnecessary noise occurring in their over I appreciate Rafal, the general manager of Kia reaching out to me and promising to resolve the issue of the unnecessary noise occurring in their overflow lot. He seems to value the neighborhood across the street from their business and wants to make amends. More