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Byers Toyota - Service Center

Delaware, OH

4.5
1,132 Reviews

1,132 Reviews of Byers Toyota - Service Center

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April 24, 2024

Very bad attitude towards the Client! I would not recommend anyone to buy a car here. More

by Костя.колобов.1982
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Cain
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

Very bad attitude! I would not advise anyone to buy a car here!!!!. because when I arrived home I found very badly worn tires! The rubber wipers were inoperative! There More

by Костя.колобов.1982
Recommend Dealer
No
Employees Worked With
Kyle Cain
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2024

Tara is the best. She takes care of the customer .Needs Pat on back. Thanks More

by ECDCCHILLIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2024

Dealership takes care of u when your there and their techs know what they are doing and very informative More

by smetzer17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Byers Toyota responded

Thank you for taking the time to leave such a positive review about your experience at Byers Toyota. Our team takes pride in providing excellent service and we are thrilled to hear that you felt taken care of during your visit. We are also proud of our knowledgeable technicians and their ability to inform our customers. Thank you for choosing Byers Toyota, we look forward to seeing you again!

April 11, 2024

Great people great service loved whole experience. Felt cared for and would recommend them to anyone More

by chartman890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler "Ty" Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Moloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Byers Toyota responded

Hi there, thank you for choosing Byers Toyota for your automotive needs. We're so pleased to hear that you had a great experience with our team and felt cared for during your visit. It's our goal to provide top-notch customer service and we're glad we could exceed your expectations. Thank you for the recommendation! Please let us know if there's anything else we can do for you in the future. - The Byers Toyota Team

April 10, 2024

This dealership is the best overall. The sales team and the service team are exceptional. More

by paulaudrey.fayad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Byers Toyota responded

Thank you so much for your kind words about our dealership! We are so pleased to hear that our sales and service team exceeded your expectations. Our goal is always to provide exceptional service to our customers, and we're glad that we were able to do so during your visit. If there is anything else we can do for you or if you have any suggestions for how we can continue to improve, please don't hesitate to reach out. Thank you again for choosing Byers Toyota, and we look forward to welcoming you back in the future.

April 09, 2024

The service is good here. I’ve never been dissatisfied with the quality of service or professionalism that I’ve experienced. More

by ADONISBOLDEN
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamison and Scott are great service representatives as well.
Apr 19, 2024 -

Byers Toyota responded

Thank you for taking the time to leave us a review! We're thrilled to hear that our team at Byers Toyota has consistently provided you with quality service and professionalism. It's always our goal to exceed our customers' expectations, and we're glad to know we've done just that for you. Thank you for choosing us, and we look forward to continuing to serve your automotive needs in the future!

April 09, 2024

Scott , service mgr went above and beyond for providing great service. Provided me a free car rental for the day, since the correct parts were unavailable on the first appt. And we have to make another day More

by crisubalde
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Hopson
Apr 09, 2024 -

Byers Toyota responded

Thank you for the kind words, Scott is truly an asset to our team here at Byers Toyota. We are glad he was able to provide you with excellent service and make sure your needs were met. We understand how frustrating it can be when parts are unavailable and scheduling another appointment becomes necessary, so providing a free car rental was the least we could do for the inconvenience. Thank you for choosing Byers Toyota and we look forward to serving you in the future!

April 09, 2024

Clear, transparent and professional. Love it! The receptionist was awesome. Thanks for the service. will come bacj More

by dramatic333drummer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Byers Toyota responded

Thank you for taking the time to review your experience at Byers Toyota! We are thrilled to hear that you found our team to be clear, transparent, and professional. We strive to provide exceptional service for each and every customer. Your kind words about our receptionist have been passed along to her - she certainly brightened your visit with her outstanding customer service skills. Thank you for choosing Byers Toyota and we look forward to serving you again in the future!

April 05, 2024

Very prompt, good communication, even dropped my truck off. Only reason for one less star was my tire pressure light came on one day after it being returned More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Apr 12, 2024 -

Byers Toyota responded

Thank you for choosing Byers Toyota for your auto service needs! We are thrilled to hear that our team provided you with prompt and reliable service. It is wonderful to know that we were able to make things more convenient by dropping off your truck for you. We apologize about the tire pressure light coming on after the service was completed. Our technicians strive for perfection, but we will ensure that this is addressed in the future. If there is anything else we can do to improve your experience with us, please let us know. We hope to see you again soon at Byers Toyota!

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