At the very beginning, the staff was very open and friendly! They treat you like family, listening to all your concerns, hopes; taking into account all history and intents. You can tell they are focused on making sure that you are taken cared of and that you leave with not only the best fit for you but something that will grow with you.
Questions were answered promptly and efficiently, all information was provided up front with varying options to choose from. Even though we took a while to get started and had trouble they were always patient with us and went along with us at our pace.
When we were finally ready, they had all the cars choices set aside and gave us time to try them out. When we suddenly switched gears they stayed with us and gave us the necessary information to see if our dream would be a reality.
To the very end they were not only thorough but also helpful and kind. Our experience took us over 2 and a half hours after their closing time (and with snow falling too). During that time, we experience not just one helpful hand but three, each one staying as long as they were able and ensuring that the next person to carry us through had all the information. Not once did they complain. They knew we were hoping to avoid another extensive rental cost and were just as eager to get us out the door with a vehicle of our own.
Every inch of paper work was explained, every detail of the process was clarified. Not only did my wife and I walk away with new car but also a new sense of promising purpose.
We will continue working with them in the future for sure. I look forward we when can add a second vehicle to our fleet! Thank you everyone (Bob, Trevor, Bill) for everything. We appreciate it more than you can image!