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Mazda of Orland Park - Service Center
Orland Park, IL
246 Reviews
246 Reviews of Mazda of Orland Park - Service Center
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February 02, 2022
Yesterday I called to setup an appointment to get a new key but was informed that I've been "banned" because I wrote a bad Google review about my buying process a few years ago. key but was informed that I've been "banned" because I wrote a bad Google review about my buying process a few years ago. More
by tfox1127
Helpful July 10, 2018
Unfortunate change in the service dept policy The people at CJ Wilson Service are nice, very professional. I have no issues with the staff or the work done. But a recent change in charging policy The people at CJ Wilson Service are nice, very professional. I have no issues with the staff or the work done. But a recent change in charging policy now have me going elsewhere for service. CJ Wilson service has begun charging a "$135 diagnostic fee" for them to look at your car. I was told "they might be able to apply some of that diagnostic fee to the repair" if I decide to have the work done. Isn't having a service department look at your car part of the reason why you take it to them to start with? I declined, went elsewhere and the entire repair cost me $45. More importantly, my Miata is 14 years old, no one has ever looked at it except a Mazda dealer, because of the diagnostic fee they're charging I went elsewhere for service and found good work at a good price. Their change in policy opened the door for me to take my car somewhere else. I'll be back for an oil change, but any other work I'll go to a service department that I don't get charged for them to "look" at it. More
by KeyserSoze
Employees Worked With
May 14, 2018
Oil Change on my 2003 MX-5 I arrived early for my oil change and they took me right in and worked on the car. The service tech kept me informed of progress & offered 'recommend I arrived early for my oil change and they took me right in and worked on the car. The service tech kept me informed of progress & offered 'recommended' services. I turned down the recommended services and was NOT pressured to accept them. I was in/out in 25 minutes. More
by JMVERSON
Verified CustomerEmployees Worked With
Ryan
May 09, 2018
Great very good experience, people are nice and efficient. Out less than 2 hours. Oil change was done and the service people professional. Help me by puttin very good experience, people are nice and efficient. Out less than 2 hours. Oil change was done and the service people professional. Help me by putting on my licensed plates. More
by TAYLOR.MILDRED
May 07, 2018
As usual- the service is flawless Courteous. Thorough. Polite. The CJWM staff is the height of professional. Never a dodges question or unexplained item. Never a job that is other than Courteous. Thorough. Polite. The CJWM staff is the height of professional. Never a dodges question or unexplained item. Never a job that is other than done right. More
by TOMD1968
Employees Worked With
Other Employees :
Krzystof "Kris" Krasowski, Brandon Baldeshwiler, Edith "Edy" Valfre, Memo Soto
May 03, 2018
Routine maintenance Went in for oil change and tire rotation. They’re polite and not pushy. Comfortable area with coffee, water and soda while you wait. They’ll come and Went in for oil change and tire rotation. They’re polite and not pushy. Comfortable area with coffee, water and soda while you wait. They’ll come and get you when your cars done. Checkout process is smooth. They slightly damaged my leather drivers seat and appeared skeptical when I brought it to their attention which was kind of insulting but stand behind their service and said they would repair the damage. More
by KOOBS009
Employees Worked With
May 03, 2018
Superior I had a very disappointing experience with a major tire company and fortunately was able to talk with Rudy Robinson. He answered all of my questions I had a very disappointing experience with a major tire company and fortunately was able to talk with Rudy Robinson. He answered all of my questions and solved my short term and long term problems. I give the service department my highest rating! More
by HWARD2812
Employees Worked With
April 30, 2018
Quick and easy Went in for an oil change and a car wash, and it was quick and easy. Much cheaper than Joe Rizza which they were going to charge an extra $40 than wha Went in for an oil change and a car wash, and it was quick and easy. Much cheaper than Joe Rizza which they were going to charge an extra $40 than what CJ charged. More
by BENDRIVER226
April 30, 2018
ALWAYS RIGHT Always my cx-9 needs service, this is the place to go for. Good service and people to deal with. No problems about them or dealer. Plus the waiting ar Always my cx-9 needs service, this is the place to go for. Good service and people to deal with. No problems about them or dealer. Plus the waiting are is so comfortable and always refreshments. More
by Jose R.
April 30, 2018
My service experience for my Mazda My service rep is always courteous, professional, and keeps me informed about what I need done for my vehicle. She is able to make my options clear o My service rep is always courteous, professional, and keeps me informed about what I need done for my vehicle. She is able to make my options clear on what I need done for that appointment. More
by ROBERTHAVENS
Employees Worked With
Edith "Edy" Valfre
