CJ Wilson Mazda of Ventura

this time is much better Kenneth was very nice and friendly and listen to my request very well. The atmosphere of the service department is better than my last visit. Kenneth was very nice and friendly and listen to my request very well. The atmosphere of the service department is better than my last visit. More

Good job for such low standards Better than the service center in Westlake. Drove 30 minutes out of my way to not deal with Westlake again. Thinking about the Westlake shop makes me Better than the service center in Westlake. Drove 30 minutes out of my way to not deal with Westlake again. Thinking about the Westlake shop makes me angry. Price at both are a little to high too. But at least Oxnard shop was nice about it. Not cold, mean, and heartless like Westlake. Also Mazda needs to update their "safety check" across all on Cali to include headlight check and horn check. Drove off the lot without either working. I was driving an illegal car off of YOUR lot that YOU were suppose to check and make sure was, not only legal, but safe!!!!!! Your guys response? "Bring it back at your earliest inconvenience and we will charge you more money for your inconvenience, Thank You for choosing Mazda Certified Service...where we do just try enough according to company standards, not state/moral standards". The negative comments I have are mostly about Westlake, but you guys need to fix your "standards" state wide. I would not recommend a New or Used Mazda car to a friend buying a car in Cali right now. Your standards aren't up to snuff state wide. Sorry, but if the truth hurts, but then again, you guys weren't sorry for my inconvenience either. More

Excellent Customer Service Great follow up after we purchased our vehicle, great service assistance. Really pleased with my first experience in buying new. The car is amazing a Great follow up after we purchased our vehicle, great service assistance. Really pleased with my first experience in buying new. The car is amazing and the staff were very friendly, helpful and attentive, More

Maintenance The staff help us figure out the required maintenance needed, performed a pre-check, and performed the maintenance required. Fast, and efficient. We w The staff help us figure out the required maintenance needed, performed a pre-check, and performed the maintenance required. Fast, and efficient. We will be coming back for our next service. More

Quick and efficient Good follow up. Good efficient service. Nice people. They said they would contact me when the service was completed and they were true to their word. Good follow up. Good efficient service. Nice people. They said they would contact me when the service was completed and they were true to their word. More

Easy and Friendly The staff there helped me figure out a problem on the car. Fast, and not a hassle. I’ll be coming back here again for next service. The staff there helped me figure out a problem on the car. Fast, and not a hassle. I’ll be coming back here again for next service. More

Standard scheduled maintenance. Thomas Groebel was very efficient and friendly. Very responsive to questions. His follow-up and personal inter-action was much appreciated and went be Thomas Groebel was very efficient and friendly. Very responsive to questions. His follow-up and personal inter-action was much appreciated and went beyond what is normally expected. Also would like to add that Mina Vasquez was a pleasure to work with during the purchase process. More