Cabe Toyota Long Beach

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Cabe Toyota Long Beach:
I have purchased two vehicles from Cabe. My top reason for recommending them is this...When you go through Toyota.com and build your vehicle then ask for quotes via email, Cabe is the only dealer who gave me a quote. The rest just tried to get me to come in. Why offer a quote online option if the dealers won't give you one? I realize it's a starting point only, but Cabe was right on.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Cabe Toyota Long Beach:
I have been shopping for a Matrix with side curtain airbags. This option is not offered in California, so my situation is a bit unique. Most dealerships would not even engage me in a discussion of getting a car with side air. Cabe did talk to me via email, but they were very evasive. I would ask for one thing, and they would email me back with an offer that had little to do with the features I actually wanted. I was in Long Beach one afternoon, so I stopped into the dealership. The sales manager was quite friendly. He said he could get the car for me via a special order. He told me, however, that it would cost $700 over MSRP. That seemed excessive to me, but I didn't comment on that. Instead, I shrugged my shoulders as if to say, "Whatever." Then he asked if I wanted to give him a down payment. I told him no (He hadn't even quoted me an actual price on the vehicle or found out for sure that he could get the vehicle for me). He said he would check on to see if he could get it and that he would call me with a quote. He never called me back. My feeling is that if he didn't want to fill a special order for me, he should have said so from the get-go. Maybe he was hoping he could sell me something he had on hand. I'll never know, but the whole experience just wasted my time and energy. I would not recommend this dealership to others.

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